[Megathread] No Incoming / Outgoing Calls
Neither my husband or I can place or receive calls, but everything else works. Anyone else?
Forum Posts
Important Update: eSIM QR Code Now Included in Activation Summary Emails
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Troubleshooting Login Issues: OTP, 2FA, EverSafe
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Resolved! New registrant with friend code and no bonua
Hello I registered for public yesterday and used a friend referral code and the credit didn't show up in my account. I thought I'd give it a day and now I'm seeing my auto pay reward but still no credit from the friend referral. Thoughts? Thanks
Pinging a SIM Card
My daughter lost my phone and has no idea where it is. It's long dead, is there a way to tell where the SIM card was last pinged in order to track where it might be? Thanks.
Re: Bought new voucher data still unavailabe
I bought public mobile payments card today but it not working i tourned my phone off and then on even taking the SIM card out and back in still i can’t get the voucher working thx kym
Resolved! Taxes and Vouchers Again
Maybe I'm having a slow day but I am struggling to come up with a reason that vouchers are worth it if I have a credit card. I have read some other threads on this but it seems people get confused with the question and insist you are not double taxed...
Canadian Cell Supplies 15% off voucher
Hey just a heads up that Canadian Cell Supplies is currently selling $10 vouchers for 15% off. Max of 4 vouchers per household. Best of luck because they go quick
Resolved! ($50/month)-(8gb of data)-(unlimited talk Canada and US)-(unlimited international text and pic msg)
Wondering if for this plan above if the unlimited talk is for every day of the week and time of day? I don't want another evening and weekend only plan.
I can't make an account
I can't log into the main site at all. Only this forum seems to work. What am I missing?
Resolved! Completed Activation...Incomplete?
Just signed up yesterday and completed the entire process (Quite easy. Kudos PMobile!) ...except for the very last step. Entered payment and clicked to process on the very last page and it did the "sit & spin" icon for three minutes. I waited expec...
Resolved! default SIM unlock code not working
I switched my moms phone to an android from a feature phone. the phone is unlocked but has a SIM lock. I enter 1234 and it says it is incorrect. Only 7 or 8 more tries. Is there another number?
Resolved! Invalid SIM
Hi keep getting invalid SIM when trying to activate. Thanks,K
Resolved! My plan did not change
I was supposed to switch to $30 plan from my $25 plan scheduled on my plan renewal date. However, my plan renewed with still the $25 plan. Can someone help me!!
Resolved! Account
does anyone know how I get in contact with someone about my account?
Pay Once-a-Year Plan
This is not a question but a teaser for discussion on the viability of a plan that you pay on a once-a-year basis. I stumbled on this on AT&T (US) which offers this for $300 per year: see the snapshot and weblink below:https://www.att.com/prepaid/mul...
Resolved! Roll-over / minute expiry date
Hi!I'd like to confirm which day of the month my 100 minutes and my data reset. How do I do this? Can't seem to find the answer.Thanks!
Resolved! Forgot my email and I have credits on my account because I bought a voucher but still didn't allow
Forgot my email and I have credits on my account because I bought a voucher but still didn't allow me to add data on my account. Need help.
Resolved! Transfer unused data to next month
Hi, I am new to Public Mobile. I have a question, if I can transfer my unused data to next month.Thanks
Resolved! Promo of second month free
need help getting my free month applied
Resolved! Plans
Is there still a build ur own plan future
5gb plan only showing 2.5gb
Checking my account it shows 5gb 40$ planWhen i check my data, it shows 2.5gb. Once i hit 2.5gb, the service stopped What am i missing here? Thanks
Resolved! Second number with PM
I already have an public mobile account, and have a number under this account. Now I have just moved out of the province, and want to have another numer. Can I activate the new under the same self serve account that I already have?
Resolved! 1GB add on
I just selected the add on.. but when I look at my plan, I don’t see it listed there under “add ons”. Does it take awhile to show up? (If this makes any difference, I also selected the $30 plan afterwards, but selected that it be changed on my next b...
Resolved! Choosing my own number
I would like for the last four digits of my number to be the same other people in my family (they chose their numbers with other companies and the last four digits are the same). Is this possible?
unlocking phone
my provider is public mobile. how do i unlock my phone
Resolved! SIM card not working
Ok. SIM card finally showed up in the mail. I activated the SIM card through the activation site of public mobile. Everything went smooth with that. I put the SIM card in my phone and it isn't working. I can't call, text or use data. My phone is unlo...
Resolved! Refer a friend $1 reward
Hi everyone, I'm new with Public Mobile and just wondering how/when the $1 refer a friend gets applied to your account. I can see $12 in my available funds at the top ($10 for referral bonus and $2 for autopay). How come the additional $1 for referr...
