Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
If any one know about promotion : "refer a friend and you'll both receive a one-time $25 credit "is expired?
I am still new here and trying to figure out everything. I am a bit confused. Does your community and my account have 2 different passwords? I keep getting locked out of "my account" page, and decided to use a different password, and it worked. I don...
Signed up for 500MB +500MB $25 plan at London Drugs and then found out I was put on other, less desirable $25 plan. Used site to change back to plan I wanted. My phone works but I can only recieve text, not send, and I have no connection to network...
I'm having some trouble. I just got the plan today, as well as joined PM for the first time and I'm unable to send or receive picture texts. Mind you, this is my first time being able to send pictures ( I was not able to with my previous provider). ...
Hello all, I recieved my sim in the mail, activated it online etc. My account shows it is active. I put the sim in my phone and I have no service. I did not port a number, I just asked for a new one. I have waited two hours now and have restarted...
Has anyone encountered any issues receiving international texts with emojis? Every time I receive an international text with an emoji, the entire message transforms into a bunch of Korean characters. The problem is only unidirectional and I haven't e...
Just joined public mobile, and after my activation I was instantly charged the full amount for my first month. Usually phone companies only charge at the end of the billing period. Does Public just charge ahead of the month of use?
I feel like I might have missed something, but how does PM know that the community account I am using is linked to the PM I using?. I don't remember any questions asking about my PM account. I felt like when I signed up, the accounts were seperate.
How long does it usually take to port a number and cancel your old/ pre-exisiting phone plan?
Hi, just wondering if it's possible to get a different phone number that's not listed when you activate? The 2 different phone exchanges around here are long distance from where I live so every time I call my daughter it will cost me long distance o...
So I'm new to public mobile and am kind of confused how the rewards program works for this specfic "Community" thing. Is there a set amount for teh humber ofr meaningful questions you ask or answer? Are more point rewarded based on how helpful you a...
This morning I have no phone service - no phone calls, no internet.I received a text from Public Mobile saying 'your plan did not renew because we did not receive your payment' and I have always used autopay.When I log into my Public Mobile account I...
I bought a new phone on friday at a replutable Best buy in oakville ontario canada. The apple I phone xr My public mobile sim worked great and i love my plan on my old Iphone4sstill works great for such an old tiny phone. Sim was great, service was g...
Hi I couldn't change the card details in autopay.
It is claiming that I used 139 of my 400 minute long distance add-on, and I haven't used any minutes at all. Please correct this error.
I successfully signed up with Public Mobile today (yay!) and ported my number from Freedom Mobile. Everything is working fine. Do I need to do anything on my end to close my account with Freedom or did Public Mobile take care of that? I don't want to...
Hey! I've tried to sign up for a few times and when I get to the payment page the credit card information doesn't go through. Have tried using a few different cards and no luck. This happen to anyone else? Thanks!
Having a problem with data & sms. I have sent a message to MOD, and just waiting for response. Things I have done:- Reset Cellular Network Settings- Hard Reboot- Hard Reboot while pulling SIM card- My accounts is "active", so nothing is wrong there- ...
Good morning,New customer to Public Mobile. I set up an account yesterday around 4pm. I got to the payment section and submitted the information. It returned to an error message. The following attempt it stated my SIM was invalid. I read a few posts ...
I currently have an issue where my phone can make calls, send texts, but cannot recieve calls. I have also already recieved a text on my phone that says that my phone has been ported but still my phone still cannot recieve calls. Phone is a Samsung G...
if using auto pay I understand you get 250 mb included,do you need data on to use the texting with picture messaging if so does it use any of the 250 mb?
I just signed up yesterday and everything is working great!When I signed up I tried to transfer my existing Bell number and it wouldn't transfer.This is an active pay as you go account number.I have since logged into my account and tried again to tra...
Bought 2 sim chips from WOW 1 activated fine, the 2nd one says invalid sim when i try to activate on the website
Hi Community, So... I've used up my data..... I'm looking for options. If I add a data increment, does it get autobilled in the next billing cycle? Any recommendations on the best data plan to get? Seeing that I used up 1 Gig in about 2/3 of my billi...
Hello,I registered my SIM and plan on April 4th, after verifiying my phone would work (CAT S40) on Public Mobile. I am still waiting to be able to use it.. I have even tried the SIM in another phone just to make certain. Phone still shows no service,...
Hello, I had public mobile service until january and it got suspended. I was travelling and did'nt get any messages until I landed back. I got a message in march from public mobile to switch to koodo as offers, which is expired too. I would like to r...
I need help to get my PUK code my SIM is locked by accident but can I get the PUK code please
I recently joined Public Mobile with the $25 promotion plan on my Iphone SE. However, I cannot get my data to work. I tried searching for answers online, most solution points towards manually inputting APN in to the phone with MMSC info. I do not see...
So 3 accounts that I reffered unfortunatly had a billing error happen to them, all in the same few days, and I was left without rewards for those accounts i reffered.Their accounts are still active, after their billing error was straightened out thro...
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| 90 | |
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| 80 |
