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Changing card details in autopay

nimypaul
Good Citizen / Bon Citoyen

Hi I couldn't change the card details in autopay.

4 REPLIES 4

geopublic
Mayor / Maire

@nimypaul wrote:

Hi I couldn't change the card details in autopay.


 

To make changes to your Autopay click the My Account buttom top right of this page.

1) Login to your Acount and click Payment tab.
2) Below "One Time Payment" and "Manage Auto Pay" options there is a very small link
Manage my card - Update or remove my Credit or Visa debit card
3) Two options are available: "Replace this credit card" and "Remove this credit card"

 

Use "Replace this credit card" to update the CC info like new exipry date

Use "Remove this credit card" if you want to use a different CC.

Hope this helps!

popping
Retired Oracle / Oracle Retraité

@nimypaul wrote:

Hi I couldn't change the card details in autopay.


The credit card edit function does not work.

Delete the old entry and add a new credit card even it is the same credit card.

Lieux
Oracle
Oracle

@nimypaul wrote:

Hi I couldn't change the card details in autopay.


Did you go here in MANAGE MY CARD ?

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shskr
Model Citizen / Citoyen Modèle

@nimypaul wrote:

Hi I couldn't change the card details in autopay.


Delete card and then renter it is a bit finicky.

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