Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
My husband ported my number to PM from Telus in error and then ported his correct number from Telus. Can you transfer my number? Can somene from PM private message me and I can give them the correct number to transfer. I called Telus and they said th...
Can someone please help me ,public moble was supposed to take the payment from my account today ;but there saying I have i need to load funds ,but the funds are there,they where taking it out automatically for a long time but today I have no serv...
Hey Guys; I have tried all the things you mentioned with APN, but i still canèt get my phone to send or recieve pictures on a MMS text message. It now works to access the internet on data, but still no pictures. Any ideas ? Thanks
Can I get the US Calling add-on which is $8/10 days of calling (to Canada and US or just the US?) and then throw on the $10 500mb/data add on making my cost about $34 every 30 days or do I need a plan to add on "add-ons"? Also why did they take away ...
Puk code
Hello, I am trying to log into my account and it keeps saying it has been disabled and both mine and my husband's phone are not working. We renewed our plan last month and always do the 90 day plans and I haven't been able to get ahold of a moderat...
I purchased a 250 MB roaming data plan for US. It did not work at the begining, so I purchased a US call 200 min US and Canada Long Distance add-on. By the end, I findnally got the roaming data to work, but the 200 min US and Canada Long Distance is ...
Hello I purchased the INTERNATIONAL add on, only to discover after pruchase that there are only a few countries that can be called using that add on. It is not spelled out clearly when purchasing, and of course one assumes that INTERNATIONAL means......
Hi all, So I just want to reset my password in order to access my online profile. Here's what's happening:- I click on Forgot Password- I enter my email address 2x- I enter my answer to the security question- I click submit- The system tells me that...
How does the community reward work? Is there a certain number of questions or replies you need to have for it to work?
There is new plan under plans and add-ons for $60 but it is not advertise under plan section.Plan Details:$58/30 days with a $2 AutoPay reward activated (Reg Price $60)30-day plan10GB of data at 3G speed4Unlimited Canada-wide and U.S2 TalkUnlimited I...
How do i get my puk code on public mobile
I am new to Public Mobile. I assumed like my old provider, Telus, that when the time came for me to get a new phone I could do it through this Public Mobile. So do I just buy my phones at full price now from Apple and set it up through here? For 15 y...
So it seems PM has removed the $60 Canada US plan. There was no mention of being for a limited time. I assumed it was a full time plan. Glad I got it. Sadly a family member who was going to join next week when her Rogers plan was done can't. Hopefull...
Hello, I have recently ported my number over from Chatr to PM and bought a PM sim card.I noticed that the service was removed under Chatr, and upon putting in the PM sim card and restarting my phone, my device said that the device is blocked, please ...
Ever once and awhile my iPhone says no service, phones updated, tried restarting it. Taking the SIM card out for a minute and nothing helped. Put the sim in my android phone and works fine. Any ideas as what it could be?
Get 12GB of data for $60/mo. Plus 500MB bonus data and $2 monthly credit with Autopay. To redeem, log in to selfserve.publicmobile.ca and select Change Plan. Choose the $60 10GB plan and enter promo code "********". Follow steps to complete change.
If you’re a regular user of the Personal Hotspot feature for iPhones and cellular-equipped iPads, you might wondered where the off setting went in iOS 13.1 and iPadOS 13.1. It’s gone, but it’s not an error and you’re not just missing it.Apple in tha...
Dear Sir/Mamwould you please clarify to me, why the bill come more than the pervious months
Hi All,Can someone explain clearly what this plan mean?Is it a correct understanding that:* Talk and Text - if I'm in the US, I can make/receive calls and text messages?* 10GB data will both work in the US and Canada?Looking forward to getting this ...
Hi there, I just changed over from Koodo Prepaid and I had a number and I want to keep it. I just changed over to Public Mobile and I clicked on change number, but it said my number was not eligible. How do I make my number eligible? Can anyone help ...
Am I the only one that is disappointed in the lack of special plans being offered for this weekend? I was expecting something, feels like I got coal in my sock....Saw people mentioned a different $60 plan but do not see anything like that.
Hi, Just got a new phone. Can I put the old sim card in there? or do I have to order a new one?Thanks.
it's maestro, not visa, wondering if i can still use it to get an autopay plan instead of having to go out and buy a voucher every month. haven't been able to find any info about this at all.
Been with Public Mobile for a month. No problems. But today, text messages not being received nor sent.
Is changing your phone number free?Is it true you can change it once every billing cycle?Each time I try to change my number it only offers a certain area code of numbers not like when I signed up, how do I get more area code variations? Thanks.
Dear Sir,Please me a PUK code because I can not open my Sim card,it was locked,asking PUK.
Anyone getting this message when they are working around trying to change plans? My page didn't come up with my plan or options to select for new plans. If I clicked one of the menu options it made me re log in, and if I clicked see more options this...
