Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
As of May, I have never received my paid add-ons, which was the 250Mb plan.
I have successfully received many Amazon OTPs in the past, the last one was last week. Today (May 28) I tried to log into my Amazon account and as usual the login sequence involved sending me a OTP. I never received it. Tried many times, same resul...
Hi all, new to the community, trying to get my bill reduced like everyone else. I have been given some badges I think 10, how many do I need to get the reduction, and does it get applied automatically or do I have do do something before bill date,thx...
I was wondering if Public Mobile has any plans to update the roaming time period. I know going to USA for a period of 30 to 90 days it’s not feasible to pay 20.00 every ten days.Thought on this please
Hello , I had purchased a public mobile sim in nov 2019 and travelled to India in Jan. I was coming back in the month of March, so paid to activate the sim on 14th of march. But due to this covid situation , I was not able to come back till yesterday...
I have a Motorola One Action Android phone. Within the past month, I have been unable to send/reply to group texts. I would send a message and it would be stuck on "sending..." for an infinite amount of time. MMS is turned on, but even if I had switc...
To get the 10.00 off on signup, do you need a code or a phone number from your friend that told you or both?
Anyone in the St George area using this service? Was wondering how the service is as we get very poor service with Aliant and Roger here
I am unable to sign in to selfserve account. Everytime I try to log in I get the following error: "Sorry ,your login has been disabled. Please visit the online Community at publicmobile.ca/community for assistance.: I also tried resetting my password...
I moved an old LG C441 F4NR flip phone from BellMTS to Public Mobile. Everything is great, except every time I hang up from checking voicemail, I get an SMS text from "800-1" with message "Message Waiting Off (my10digitphonenumber)". It looks like a ...
Hey everyone, I am getting extremely frustrated with this company. Really starting to regret buying a sim card from these guys. I initially tried to port a number but it had been more than 10 hours and nothing. I then requested for them to just chang...
New to Public Mobile but so far so good. I occasionally need to call Australia and looked at the International add ons- it does not appear that Australia is an option ? Is it really the case that I cannot call certain countries ? thanks
Hi just wondering if there was a way to stop emails being sent for participating in the community
Hi I finally got my koho card properly sorted out so I would like to add it to my account and take the one I have on there off cuz it's not mine. It's about time I did this I've had my roommate's card on there for far too long.
Suddenly my phone says no service. I am frustrated there is no Human to help me
Since I'm already a public mobile member do I get the three gig deal that was posted for new members signing on until June 12th?
I have been a customer since March 2019, I'm trying to access my account but it doesn't showMy husband & I have 2 different emails
Hi, just wondering about the plans.. My Fiancée lives in the U.S. and I was just wondering if the $50 Canada+US plan will work if I am in the states trying to use my phone. Example, to be able to make calls/texts and use data regardless of which of t...
Have been having a Hellish 24 hours with Pubic Mobile. As bizarre as this might sound, it seems my phone plan upgraded to a more expensive plan without my touching my account. What makes it even more bizarre, is that I was randomly upgraded to a $35 ...
Can someone please help me and tell me how I go about getting a PUK number so I can unlock my previous sim so I can obtain my contacts....OMG
I have lost my sim card and I don’t even know which email address the dealer has used while issuing the SIM card to create my public account. Now I want to buy the same number again. Please help me out !!!!
I just signed up and have not received the $10 discount I believe is rewarded to new users. Did I miss something?
so my account is set up on autopay but for some weird reason the payment didn’t go through so I try to make a manual payment but the system keeps saying unable to process your payment so what do I do??
APN set to sp.mb.comusername .... blankpassword ....blank Public mobile LTE shows in top left corner
Hello, My sim card got cancelled. Does that mean Public mobile stopped the services and my pre-authorized payment won't be pulled from my bank account anymore? (That is what I want for the service to get cancelled, but accidently my sim got blocked m...
Does public mobile support automatic callback on busy signal? Example you used to be able to dial *6 on older land lines and it would attempt redialing for you for up to 30 minutes. Is anyone aware of a feature like this on Public Mobile? https://en....
I guess I need help to transfer my old phone number from Koodo to my new Public Mobile account
I have used $15 plan for a few months and just noticed that I did not have free250MB dada, I signed auto pay. How can I get?thanks
Tried to make a voice call and received an automated recording that my plan does not include voice calls - but of course it does.. Since this happens often, I know the drill to just try and try again BUT this time after 3 attempts still not able to m...
