Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hello, I am in the public mobile, but I filled in the wrong MEID, but the phone can not set APN, can not access the Internet
Is it possible for someone to help me remember my email address or change it to the address I use the most?
Hi PM,i activated in Walmart store for a 2nd phone: 15$ plan with 100 min talk, unlimited text and bonus 250 MB data.i used this on my old I Phone 4 issue: No Cellular Data ???any idea why ? thanks.
Is this deal still on? I see it still showing on public mobile page.
Do you own one ? What do you like/dislike about it ?
I use EC weather app which provides weather alerts and gives weekly and hourly weather conditions.
how to change my phone number
Hi Community Members,I am a new user since March 23.I checked my usage history and noticed 5 outgoing calls to 778-580-4001. The 5 separate calls ranged anywhere from 22 seconds to 3:37 for a total of 5:45 minutes. These calls were all made on March...
I refered my friend and he activated his sim card online on March 31 and only received $1 instead of the promotional $25
Hi just curious what is everyone's plan and why?Anything you like and do not like aboit the PM plans?Just asking cause I am so new to Public Mobile.
Will our account ever have a fearure where it suggests a plan from our monthly usuage?
HiSaw the next 30 days for 0 promo if you sign in at agents.I just singed up just over a few weeks ago online as suggested and no silimar promotions get 0 for 1st 30 days
Hi Not sure if myth. A rep at the mobile store advised new Public Mobile Customers get texts with offers from Kudo promotions to switch just after being a customer only after a few weeks as Telus prefers to have you switch to a monthly plan différent...
HiHas anyone here written their MP, the PM or Opposition Leaders about lowering cell phone costs in Canada?Just sucks we pay more than the UK and USA.
I have just reactivated my account and changed my plans but it is not registering my plan as activated. Why? Do I have to wait till midnight? It shows my plan change as activated but I cant make calls or text and it says I have no data but I do. H...
Hi everyone, I just joined PM this afternoon around 1:00PM. I provided all the info filling out the form for transferring my cell # at Fido to Public Mobile. Right now i still cannot get text messages from certain people. I can call them, but just c...
I deposited it enough money via voucher to cover my next months phone bill, unfortunately I did not make the transaction soon enough to avoid having my plan suspended. Surely i must be able to use the deposited funds ($63) to pay the missed-by-tw...
I have been with PM for more than 2 years on a 90 day unltd province, 12gb LTE plan for $40.I'm on autopay (mastercard)Service has been disconnected since Tuesday (almost 6 days now) and I'm not able to log in to my account (online access suspended t...
Add-Ons when upgrading/downgrading plans? What happens to the purchased Add-Ons? Thank-You
I registered the $0 plan yesterday. I also refered my friend and got $10 credit. But why I did not see anything eles in my rewards ($1 deduction, $2 AutoPay, and $1 Loyalty). I also set up AutoPay. Could anybody explain for me? Thank you
I purchased a $30 roaming data add-on because I desperately needed to use the internet while in the US. To my disappointment, the add-on did not work and I have been unable to use any of the data I purchased. Now I no longer need the data, because I ...
hi I just had the new number and plan todayI buy it at wow mobile, and they already activated my SIM cardMy phone is iPhone 8 +, and I cannot use ant data today (both in Calgary and Edmonton)It just shows the signal and 3G.I already checked the ANP, ...
It's been over 24 hours since having the public SIM card inserted by Walmart and paying for the plan. It keeps saying not registered on network. I've tried going into connections under mobile networks network mode, WCDMA/GSM auto conect, then network...
Activated a new plan today.Able to call out and receive text msgBut all incoming calls is automatically forwarded to voicemail. Phone didn't ring.Could anyone please help?Thanks
Just registered for the $10/month plan. It's supposed to include unlimited incoming texts but it is counted towards my outgoing. I verified this online when I signed into my account under usage. Help please?
I activated sim today. The rep was unable to port over my VOIP number to public mobile. I am given the mobile number. Who can help with porting over my current number to Public Mobile?
I signed up today (March 31) to get the special of a free SIM card and 30 days free phone plan.. I did have to pay for the month up front ($25) but was told that would be a credit in my account. When does that reimbursement show up (right away there...
Seeing that the current refer-a-friend promo for $25 credit each ends today, my mother decided to take the plunge to sign up for Public Mobile tonight. HOWEVER - there seems to be no way to activate service without having a SIM card in hand. And appa...
How do I setup my voicemail?
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