Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Been with PM for a couple years. Me and my wife have new xiaomi 9g phones. They are equiped with all the correct bands. Prior phones are essential and xiaomi mi mix. Both plans are old 2gig 4g plans and worked properly. Today I moved the dims into ...
When I activated a new sim card, I tried to port an old number but it didnt work. Perhaps I filled out the information wrong. I can call out but the phone will not recieve calls. It does recieve texts though. What should I do?
I'm very sure the issue is cause i still have to cancel my landline with bell and once that happens all is well... i can call out but no one can call me and i receive texts but can't send them.
I paid for a plan and i couldnt get my phone to get service, never got to use plan it has expired. i have a phone now that is working with sim card. how can i get reimbursed for expired plan.
This is my second month in PM and so far so good: I find that the signal and data coverage is great and I haven’t really hit any deadspots as of yet. That being said, just out of curiosity, are there areas where signal is weak or non-existent at all ...
A friend referred me-how do I get her a reward? She said I would receive a $10 credit and she would save $1/month for every month I am with Public Mobile.
I'm in the US and added the 20.00 for 10 day talk text and data but I can't can't text.im receiving texts stating I can't text but I see the bill went through for my credit card
Stay safe
i was on $50/month plan before . my contract expired yesterday 12 Oct 2019.i reactivated on a $35/montth plannow i can not call out nor receive text message
Hi guys, I recently recharged my friend's Public mobile account using my Credit card. The transaction for $11.30 was done only once. However, I find my Credit card has been charged Twice (Shows Two transactions of $11.30 each) My bank asked me to che...
I sent permission to reset my account..I needed an add on for calling OUT...WELL?
Hi y'all,I got a new phone so went to a Public Mobile kiosk and got a new sim card. The guy at the kiosk inserted the new sim, told me to go my account, and enter the new sim card. I did that and now I have no service. How long does it take for a n...
Hi I’m new with public mobile and want to know how can I pay my account with out having to go to store every month
Do data plans cut off upon reaching the limit or do they move to a lower speed?
I just wanted to share my experience in activating my account and receiving the 'sim not provisioned for voice' error for anyone else who receives it. I searched the forum and found a number of posts regarding this issue, but none of them clearly sug...
I know you can port land line phone number to PM. but how? thanks
I went through all the stages of new account set up, requesting to port my number which it seemed to accept. On the last step I entered my credit card data for payment and pressed continue. After processing for several minutes it came back saying t...
Hi everyone,I finally got WiFi again so I think I'm going to change my plan.Currently I pay $67 for 6 GB and unlimited talk and text in Canada. I think it includes unlimited text to the U. S. too. Are all plans 3G speed only now? I clicked on "change...
Hi,I noticed there is 500M bonus data in the current plans.As sn existing customer I would like to know if bonus 500M data for autopay also applies to existing customer. If not, what if I switch plan, will I get both bonus data and $2 off? Thanks,Dav...
my new cycle starting showing 0.5g used, which would not make any sense
So with this plan I can be anywhere in Canada and talk unlimited in Canada and the US.However, when I am in the USA can I call back to Canada? Hopefully the answer to that is yes because if that was the case then texting would work from the USA as ...
Good day,i have an unlimited calls Canada wide plan, unfortunately people calling from Southern Africa (South Africa and Zimbabwe) are failing to get through to me. The problem could be for all international calls because I havent received any since...
Hi all, I can't imagine it being a problem, but assuming an iPhone is purchased in the U.S. and it is unlocked....it should work here at Public Mobile. Correct ? Thanks !!
Hello Public Mobile people,I'm wondering if this phone will be sufficiently compatible with the Public Mobile network and if anyone can confirm this it would be much appreciated. I've done a little looking into it and from the frequencycheck website...
Is Samsung Galaxy S7 Edge is compatible with Public Mobile SIM card?
If I have Canadawide 100mins talk and unlimited incoming calls plan, can I make and receive calls when I travel between different provinces without having to buy a add on?
Hello, I purchased the US Roaming - 1 GB Data (10-day) by mistake. Is there any way to credit this to my account?
Hey, I know that there is an issue with transferring my number it now I need the request cancelled so that I can just pick a phone number. Every time I try to change the number under my account, it says failed. Please help!!! Thanks in advance!
I receive texts and calls but when I send out it comes through to others as a different number
Does anyone know who I can msg directly for issues...one of the mods messed up my whole account. Let me start off mentioning what happened....I requested a phone number change and had to wait 30 days for the change to the agreed phone number I agreed...
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