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Can't reset password

gwmatthews
Great Neighbour / Super Voisin

Have tried a dozen times already, across several browsers. Get this message every time

 

ForgotPassword/LoginUnsuccessfulUser_LoginDisabled
3 REPLIES 3

Jackhyf63
Town Hero / Héro de la Ville

Unfortunately you will need send a private message to the moderator team with your phone number, PIN, and an explanation.

Anonymous
Not applicable

@gwmatthews wrote:

Have tried a dozen times already, across several browsers. Get this message every time

 

ForgotPassword/LoginUnsuccessfulUser_LoginDisabled

Did you set up the self-serve account?

Lieux
Oracle
Oracle

@gwmatthews wrote:

Have tried a dozen times already, across several browsers. Get this message every time

 

ForgotPassword/LoginUnsuccessfulUser_LoginDisabled

You can write a message to the moderator here..https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 and explain to them your problem. They will help you. Waiting time is few hours to 2 days.

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