Refer-A-Friend Bug

[awesomebynature]

I have a $1 referral reward in the Total Rewards earned area but not the image-based version of it. Obviously this isn't a major issue, if that $1 applies and is accurate. I just wanted to point out a potential bug (purple highlight below) with the portal. Is this occuring to anyone else?

[computergeek541]

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@slash407 wrote:

im sure it'll get corrected, the webmasters would get on it

There isn't anything to fix as this isn't a bug on the website.  The totals at the bottom are only accumulated rewards that have already been added to the account balance.

[popping]

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@awesomebynature wrote:

I understand what that section means now. It's the cumulative rewards since joining. Each month I stay on auto-pay that will continue to go up by $2. The section above it shows what is actually going to apply to my balance.

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Exactly.  Enjoy you new service with Public Mobile.

[awesomebynature]

I understand what that section means now. It's the cumulative rewards since joining. Each month I stay on auto-pay that will continue to go up by $2. The section above it shows what is actually going to apply to my balance.

[popping]

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@Alex888 wrote:
Definitely looks like a bug, but it is showing up in your account so it should go through fine. If it doesn't send a message to a moderator to let them know.

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It shows up in his account as he has 1 referral.  But he hs not received his first $1 until after his next renewal date.  He received the first autopay $2 right after activation.  But he cannot refer any friend until after activation and will not receive any referral credit until after his first renewal day.

Edit:  The title of this graphic is "total rewards earned since joining Public Mobile".  He has not earned his first $1 referral credit until after his first renewal date.

[wetcoaster]

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@awesomebynature wrote:

I have a $1 referral reward in the Total Rewards earned area but not the image-based version of it. Obviously this isn't a major issue, if that $1 applies and is accurate. I just wanted to point out a potential bug (purple highlight below) with the portal. Is this .occuring to anyone else?

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It's not a bug.

The list of rewards is showing what will be applied to your account at next renewal (based on today's parameters).

The " picture" shows what has been applied to your account up and including the last renewal.

[Alex888]

Definitely looks like a bug, but it is showing up in your account so it should go through fine. If it doesn't send a message to a moderator to let them know.

[popping · Accepted solution]

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@awesomebynature wrote:

I have a $1 referral reward in the Total Rewards earned area but not the image-based version of it. Obviously this isn't a major issue, if that $1 applies and is accurate. I just wanted to point out a potential bug (purple highlight below) with the portal. Is thisoccuringg to anyone else?

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The highlighted graphic is the accumulated total referral credit you received since your account activation.  Wait until after your first renewal.  It will change to $1.

Note 1:  The title of this graphic is "total rewards earned since joining Public Mobile".  You have not earned your first $1 referral credit until after your first renewal date.