@Newbie2PM wrote:
The link you sent only put me to the community. It’s not a direct link to the moderator or maybe I just don’t know how to use it! Sorry I’m not very good at this !
I do appreciate your help tho !
@Newbie2PM
If you click on the link @closng provided it'll take you to the private message form. Type your request with as much information as possible, ie account number if you have it, email address used on account. your phone number etc. (never post that personal stuff in a public post, please!) and hit send.
The moderators (= PM employees) will be back in office tomorrow morning at 9am eastern time. They work on a first come first served basis and will get back to you as possible.
Go into your community profile and enable e-mail notifications so that you don't miss their reply. Since password resets are time sensitive use your temporary access immediately.
