Selfserve login always shows Resume Activation / Go to login page two buttons

[Amy2023]

Hello:

I tried to login to selfserve web site but always redirect to this page after successfully login by username and password. https://selfserve.publicmobile.ca/en/account/pre-activation

I am existing customer, not need to activation new service, I just need to lo

gin to selfserve and change my rate plan. Could someone help on this? Thanks a lot.

Best regards,

Amy

[softech]

@Amy2023 the error simply means the EverSafe login was unable to link up your My Account. Please engage support by messaging them

 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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