Community

Not getting calls or texts

I am trying to set up my account and I’m not getting any texts so I can’t even enter the verification number because I’m not getting the text. 

help

sim card pin thanks 

Forgot email for my account

Hi, I forgot the email I was using for this account and can’t login.  So I signed up under a new email and new password but how do I go into my account now?  The account that is linked to my phone number 

Unauthorized to Access my account

is said said something about someone may be trying to access to change my details. But i can't log in no matter what i do, i've reset the password, talked to the chatbot, now i've sent a message to cs_agent i think it was if that's how i even contact...

I've logged in to e sim and missed deleting e sim now I need a new qr e sim code how to do

porting questions

My current phone number is 902 which I ported from another carrier when I opened the PM account a few years back. I need to port in a 416 number (bell prepaid) in the next few days.Any difficulty when porting from bell preapid?Would it be an issue if...

Re: Does Public Mobile work in the United States?

Thank you for the detailed information. You don't need a new sim card, do you? So, there no way to set it a bit before you leave?

help

Hi my phone doesn't receive network signal I have red me not 12 pro 5g it was work until Feb 6th and  to day no signal I put the sim card in another phone is work?

No calls incoming and outgoing

my incoming and outgoing calls are not working. msgs 

CS_Agent

Please help. Cannot port  fr koodo even though they have released it

I have purchased esim and now app says phone not compatible

I log into app to complete esim activation and it says phone not compatible, Iphone15pro.I need a solution or refund

I can't calling and received call

hi,it has been happened from today,i can't calling and received a call,but i can Send message and use the date.When i  calling somebody my phone just like no response and then  showing there is no signal

Phone not working

Greetings all,  I switched my phone last Monday. And it still isn’t working at 100% My data works but most texts aren’t going through and I can only call one number. Seems like I’m receiving all incoming calls.  I also went to the states the day afte...

How do I contact an agent

I have public mobile account but during the process to transferring my phone number I got messaged that my previous service provider's account number was incorrect . I was to receive a call back but it never happened. I cannot get back to try to re e...

Voicemail

Number for voicemail ring time does not work 

Spotty service

Hey so my phone keeps telling me to sign into network. My subscription is active and i can sometimes make calls and text but for the last week at least my network hasn't been working properly. Same with my data it does not want to work. I have turned...

Can't make calls or receive calls ,txt . No network in Brampton

Phone not working what happened 

Cannot make or receive a call

Hello guys. I cannot make or receive calls but data is working.Credit card in good standing. What could be a problem? 

My Account

I’m trying to transfer my eSIM to my new iPhone it’s says the eSIM in my old phone does not support the eSIM transfer

My not working service

have no service, mobile network not available, need help

Can't receive, make phone calls, neither receive text msgs

Can't receive or make phone calls, neither text msgs

Cant enter to my account

I cant enter to my account, its blocked and i don't have internet connection or phone signal

SMS not working

I am in Spain and am not receiving SMS messages. My wife is not receiving them either. Why is this?