Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi,My credit card was charged twice for adding a US Roaming. The user interface presented me with Submit button twice. It made me think that the first submit didn't go through. Please credit my account as I don't need two US Roaming add on within 10 ...
When will the loyalty reward issue be fixed? My reward is supposed to be $3 but it was stuck at $2. Now it says $0. I messaged 4 different moderators and they all started a ticket for me, and it still isn't resolved yet. They said it will take 10 day...
My plan is $25 for unlimited province tal and Canada wire picture and text.... Now I can see plan with $25 and unlimited Canada wire talk and international picture and text and 500 mb and extra 500 mb with auto pay for total. 1 gb. .... Can this plan...
How do I contact someone to port my number
I just set up my phone a few minutes ago and it is dialing out and texting out, but I can receive calls or texts. Help!
Hello all,I'm considering getting a Moto One Vision (P50) from AliExpress. They put this disclaimer in the description which makes me nervous regarding the NFC feature:"This phone supports NFC . Because Google choose ROM of phone by itself , we can ...
Can someone explain to me why I got a message telling me I don't have talk on my plan when I tried to dial 1-800 number today?I was able to dial local and later make a call to a different 1-800 number. When I came on to check my plan, I kept getting ...
How can I replace my chip and still keep my contracr going
The spare phone of in case been refuse by the system, and block me to continue. That phone # is a Public mobile number????????????????????????????????
Hello, Found my phone not working today. Autopay is enabled.Plenty of capacity is on my card to easily cover the payment. A few days ago I added some addons to another phone number I have. These numbers share payment from the same credit card. Could ...
Been using Public Mobile for a very long time now. Been on auto pay since forever. This month my payment didnt auto pay. Nothing has changed, my CC is still active and has several thousands of dollars on it. Works everywhere else but the card for wha...
Hi, everyone, last night i porting a number from, but today it still not work. Any body can help me. thank you very much.
Hi we just came back from vacation and find out we can not log into our account. could you help us to get account acctive again. thanks
Hi. I am experimenting with a very weird situation: friends are alerting me that they send SMS and try to call me: some of the calls and SMS never reach me, but instead other people with the same number are answering the call or the SMS.Please, advis...
Phone not activated as phone number not able to be ported now what? phone number associated is ******************
I'm getting an error: Invalid SIMThe Self Serve username you have entered is not available. Please try again with a different email address. I use to use this email address and need to use it again. I was previously a PM customer and I transferred my...
Have recently swithched from another mobile provider and cannot access my email. Message on phone always says "Call failed". How do I fix this?
Just wanted to find out if anyone knows how to get access to the OEM for Samsung Galaxy S20 when its missing from the developer options. I am trying to root my new phone, but I couldn't find it. I want to extend the battery life further. I tried to f...
I ported my old number to my Public Mobile phone and it appears to have only worked one way. I receive calls and texts to my old number but when I call or respond, it comes from the temporary number I was given to get started. Help!
when I tried to activate it, I got to the final activation screen after entering all of my info and got a "please wait while we activate." Then I got an error that said "something went wrong, please go back to the log in screen." When I try to log in...
So like many other people I am now getting the "Sorry, talk is not included in your current plan" and, as posted here, by adding a 1 before the number as though it's long distance it solves the problem. But that's not normally required and shouldn't ...
It keeps saying the voucher is no good I have bout two 25dollars won't except either and I have 25 in my account won't even allow me to add that
Hi, I transferred my number from a previous provider yesterday and activated my plan. So far, I'm able to send and receive calls/texts, but I'm unable to use any of my data. I have followed the instructions on posts such as these to no avail. For ref...
Hi I got a new SIM recently and activated it on Friday morning with a $15/mo plan. I am using a Moto G handset. I still have no network on my phone. Please help.
I'm going abroad for a couple of months. Is there any way I could suspend my phone plan with public mobile during that time?If yes, how & for how long? Thanks
Hi I am trying to activate my sims card but it's not letting me log into my self serve because it does recognize my email and someone just told me I had to wait 48 hours for someone to help me. Sorry but I can't wait that long.
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