Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Just wondering, who else likes to 'restrict' their data usage for the first 2 months just so that they can disable wifi in the last month? I like have 6 gb (started with 12gb) left and 19 days to go I wish I could carry unused data over indefinitely...
I changed my plan now texting and calls don't work help me
Hi everyone, every time I try to make a payment it just adds money to my account. It says my plan has expired.
i messaged the moderator and asked for my koodo number to be ported over, still no reply..does anyone know how long it takes for a moderator to reply
Hello, I created a self-serve account 3 months ago, and bought 3 month worth of service. Now when I try to log in to use the credit from my voucher, I get an "Sorry, we’re unable to verify your email address" I have confirmed my email address, and i...
I have been sitting with my phone beside me today and keep getting VM from incoming calls. My phone did not ring at all and I checked that it rings when I call from my house phone. Any ideas why it does that? It doesn't happen all the time but today ...
hi there, as the title suggests, i have a province only plan with talk data and text, and my father tried making a call to an embassy in asia via cici phone card..since fido has garbage reception in our area. [incase anyone is unfamilar with it, it i...
Bought a new sim today at walmart cause when I checked online it says that my phone is compatible (Honor 4c - sub brand of Huawei) They said its activated but appears "emergency calls only" on my phone. Already did a lot of rebooting at the store ear...
J ai recharge mon compte, j ai reçu un message de confirmation mais mes lignes sont toujours suspendu
I forgot my PIN # and cannot pay for my service. anyone know how i can reset my PIN?Thanks!
I just signed up for two PM accounts for myself and my wife at WalMart. The person there had a problem with one of the sim cards whilst registering it, and grabbed another sim card. My credit card has now been charged for three $40 plans! I'm on auto...
I want to port my number from koodo , how do i do this?
There is the option for no data, no minutes, no text. $25 per 90 days. How does this work? Will it keep my account active, open, in good standing while holding my referral bonus, gaining loyalty and hold my phone number and keep my already purchased ...
Please explain why some numbers I cannot call, when the Plan I paid for is Unlimited Provincial Talk. I cannot reach my next-door neighbour nor my best friend's cel !?!Also, please explain what exactly is included in "International Text". Maybe I don...
When dialing a (236) area code from my (778) number the call does not go through and say I would require a long distance add on when my plan includes provincial call.
Due to us Bravoing each others rseperate paid accounts 3 of our families accounts have been deleted. So why are we now getting offers to switch to Koodo with substantial incentives?- is this legitimate or some sort of scam?
Was activating my SIM card, website timed out, now it won't allow me to log back in to finish activation and says I need to contact public modible and that my account has been locked.
I updated my plan to include more data and chose to update it at next bill. It did not work.Because I am on auto-pay, if I want to activate it now, but I will have to pay immediately and essentially be paying twice since I'm at the beginning of a pay...
Hello, So I was accidentally overcharged By public mobile admitted it and said they would refund the $150 but it has been almost two months and I have not received anything. I don’t have another two hours to wait on the phone to call on again, anyway...
Hi,I have a Sim Card which I purchased several months ago; however, when I went to set it up I entered my emails address incorrectly. How can I correct this so I can get my Sim card and plan up and running?
@CS_Agent i am in desperate need of assistance. i pmed but havnt heard back. i signed up yesterday for the first time but my phone number seems to be linked to someone else. i can make calls, send i messages but my texts do not go through. also when ...
A friend of mine recently signed up with PM and has started to receive SMS from 947-422 (just the 6 numbers). They ported their number over, so it's not like it's a recycled number that PM gave her. The message says "It's here! " or "Incoming! " foll...
Hi, I just lost my phone and obivously my sim card, what should I do as the website is not currently working? Also, how could I order another phone and a sim card while keeping the same number? I have to pay my phone on October 10th, 2018, what shou...
Hello guys. I'm new to Public Mobile and it's been my first month using it. Everything is great but the website and 611 are both telling me that my account is suspended when in fact the balance is exactly how much the plan requires. Is it like a norm...
Someone help!! I’ve been with public mobile for 3 month in all phones I tied the SIM card I am able to send sms out but recipient don’t revive them. But I can receive them
I have a plan with Autopay link to my credit card. If I add an Add-ons, will it be link to my credit and have autopay also ?
At first I thought this was just an outage however I haven't been able to use data in over a week. I pay for this data and I have reset my phone, I have tried internet solutions like clearing partition cache however I still can't use my data. I am pr...
Hi, So I wanna order a SIM card online and was wondering once it arrives can I wait and activate whenever I want or is that not possible since I have a month left before I get charged from freedom mobile.
Thinking of switching ... but there is no cell service here at home (thanks Telus!). So, I'd like to use the wifi calling feature many newer phones have. Telus, Koodo, Virgin, etc. support this. I'm sort of thinking that since PM is really Telus it s...
Hi there I have placed a order for a SIM card on September 20 and my.order number is 147644 I am not sure if you need my p.o. box number to send it or just my street address I have email about this over a week ago and no response
| User | Bravos Count |
|---|---|
| 376 | |
| 373 | |
| 290 | |
| 283 | |
| 219 | |
| 213 | |
| 208 | |
| 179 |
