Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
Hi, why do I not receive emergency alerts by text like most everyone else I know. For example amber alerts or even recently I know most people received a text for curfew here in Quebec.
hello, I just paid 25$ to recharge my mom's account and I got the NIP. I can't visit her in order to call 611 on her own cell and to recharge it due to Covid. I remember there was another regular number that I can call from anywhere and I can charge ...
Hey just curious, is there a cut off to where you don't receive your reward even though you received a badge for being in the top 50% I mean I know it's only a $1 but I never received anything for my mediocre work
I am considering buying the Samsung Galaxy M31 SM-M315F/DS 4G LTE from USA. It says as below. Would it be compatible with the PM network in Canada should I get it? Will NOT work with CDMA Carriers Such as Verizon, Sprint, Boost Dual SIM Internationa...
I need a puk code because my sim is locked now and I've submitted a ticket about the problem. The mod contacted me requiring more info such as my account number and the last 4 digits of my credit card. The email also stated do not reply to this email...
Hey guys,i was with my phone this evening when suddenly I got no service. i waited a while but the service did not return. I had done all of the required troubleshooting but to no good. Lastly i checked the SIM on the account and the last 4 digits we...
New Year,New Phone Plan.Start the New Year with a month of free service on us. For a limited time only, get a month of free service when you enter your email below and activate on any plan by January 25.Plus, get 5GB of free data on any plan $25/mo o...
Hi there, I have an android phone that is starting to not work very well so I am thinking of getting a new phone. A while back I received a text from public saying that Koodo had some good deals on phones and there was an optional $100 voucher...(if ...
Hello, Purchased a phone for my son for Christmas, unfortunately the SIM card was defective. I had to order a new SIM card which I recently received and thankfully this card works, but now 2 weeks have passed since I created and activated the accoun...
No Service on Iphone 6I tried everything on this website besides request a ticket to Public Mobile tech support which I am doing with this message.-have tried pwring down back on-resetting network settings-restart all settings-reseated sim card-tried...
I was previously on Virgin Mobile, however, when switching, I had 2 bills, one from public and one from virgin. Virgin said the phone number's port request was cancelled. I would like this issue fixed, as virgin said they would cancel my account when...
Do you know if the countries available in the International Calling Holiday Giveaway includes the UK? I know that the UK is not included in the list on the page where you purchase add-ons. However, I'm asking because I received 400 Holiday Giveaway i...
I am a new customer to public mobile and I've been up to date on payments and all of a sudden my service is unregistered. Well my sim card says unregistered I mean. Can you look into it. I don't know if it's he phone or the sim card. Please and tha...
I have been with public mobile for almost two years. The signal was never good. Now it becomes even worse. There’s barely any signal in my house recently. Most of the time there’s no service. My house is just near a main road in Toronto. My wife is u...
hi there, I have one question about getting a plan in Publicmobile. I'm using Freedom mobile right now so I want to keep my phone number but instead of using Freedom, I want to use Pubicmobile. How do I do that?
