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Resolved! new phone z557bl

new phone z557bl, might be chattr's or it might be usa one, not sure- it wont connect me to PMin setrings mobile networks- the page is like opaque, not working- dimmed the original text...and i cannot set the mobile NTWRK.any advise on how to proceed...

Resolved! Are they ever going to offer a plan of unlimited data, calling, texting. For say 100 dollars a month

Resolved! Sim Card Payment

I ordered a SIM card. It charged my card but the site does not let me complete order. Is the SIM card ordered?

Resolved! sim card

Where can i get the sim card

Resolved! locked out

I'm locked out of my account,

Resolved! Toll free calling

If I call a toll-free number that is based in the US, will it charge me long distance minutes?I have the $25 plan that includes unlimited Canada-wide minutes if that matters.

Resolved! What to remember when installing new SIM card?

I've got my PM account set up. New SIM card in hand.  I'll be making the switch from current cell provider to PM later today.  Before I do that, however, just wondering if there's any common screw-ups or missed tasks that new customers are liable to ...

Resolved! Autopay

How can i stop my autopay 

Resolved! data usage:1

I just found out this, from my phone number send to my own phone number dada usage: 1. what is this?25/12/2019 2:55Data Eventxxxxxxxxxxxxxxxxxxxx BC 1MMS$0.0025/12/2019 2:54Data Eventxxxxxxxxxxxxxxxxxxxx BC 1MMS$0.0025/12/2019 2:54Data Eventxxxxxxxxx...

Resolved! Is this possible? Kodoo # to PM & PM# to Koodo?

Hi guys. Wondering if this is possible to do. I have a few accounts with both companies and want to make a small switch without loosing Public Mobile rewards or have extra tab charges with Koodo. Koodo # (has tab) I want that number to go on my Publi...

Resolved! Is Advanced SMS supported on iOS with public mobile?

Question - As Public Mobile is part of Telus, if I get a SIM and go with Public Mobile will the 'group messaging' option in iOS 'Settings' also appear and become available to me? Can someone using 'Public Mobile' look in iOS settings? Do you have a '...

Resolved! US Roaming $20 Data Payed for Twice

I bought the $20 US roaming data ad on as I plan to go to the US in a couple of days. I have two charges to my credit card so the payment went through. The problem is the ad-on is not showing that it's been applied or in use anywhere on the portal. D...

Resolved! Higher payment

Why is my December payment higher than my November bill payment?  I did not change my plan.

Resolved! lost phone register, but still charged

Hello,  I logged into my account and reported my phone as lost. However, I just found out I have been charged even though I reported as a lost phone. So, now I delete the autopay function. Would it be possible for me to get credit back for the amount...

Resolved! Cannot receive incoming calls but can make outgoing calls, said number not in use when others dial m

Resolved! A friend referred me but I forgot to enter their code

Is it too late to benefit from their code?

Resolved! How can I check whether my number/sim is transferred successfully?

The activation portal only says alternate number in case if something goes wrong. Do I just call my number and if its not working on my old sim, that means it works with the public mobile sim?