Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
signed up Friday $40 plan and tried to transfer my old number STILL NOT WORKINGjust hate itNo number to call just sign up to a stupid forum boardI LIKE MY MONEY BACK PLEASE AND JUST CANCEL THE ACCOUNT!!! bad!!!!!
Hello community, I am just curious what will happen to my promotion benefits if I am forced to do the lost/stolen trick to reactivate my phone? For example the recent promo is that $5 off $35 phone plan if I stay active and autopay. Will I lose that ...
Hello,I am on the autopay $10 plan, I will be travelling outside Canada/US for a month, how do I pause my plan for the month? Do I have to do it exactly on rollover date or can I pause it in mid-cycle? I understand that PM is discontinuing the $10 pl...
I bought two voucher codes even though i only needed 1 because the first code didnt work so i went and bought a second one and both are not working, I tried entering them in on my account and via 611 on my phone. I getting so pissed at public mobile ...
No response from mods.
having the same issue now, waiting on moderator to reply
I joined a few days ago for the first time ever and it told me to choose a new phone number and then import my koodo prepaid phone number afterward. I tried using their system and doing it myself but it dosent work with Koodo phone numbers I guess. I...
how to get back in
Hello plz help me to get the email and password to update my credit cardmy old email also not working xxxxxxxxx@icloud.com
Hello i am trying to port my number over to Public Mobile and i am getting an error when checking the eligibility. Any help on this would be appreciated
Hello I have 1 gig data (500mb+500mb) , my phone and messaging work but my data doesn't seem to be connecting, I am thinking my sim card might need to be reset / changed , any ideas?Thanks
Hello, I've just referred two friends for Public Mobile. My rewards shows that I got the $1 off per month, but I don't see the one time $10 discount off my plan. Where can I find this, or when does it show up?
I've been locked out of my account since Friday morning and I just get an error message whenever I try to reset my password, I think it's because I haven't used this account a long time ago. I'm currently in Canada with no phone because of this. Is ...
@CS_Agent Bought two payment vouchers from Shopper's Drug Mart. One of them worked fine, the other one didn't. I've tried using online and *611, neither work.
Hello i am looking to change my phone number and was wondering if i would lose the referral bonus i received if i do this. thanks any help is appreciated
Hey guys,So I bought a SIM the other day and had to travel the next day, but didn't get the chance to create the self-service account. Now when I try, it's obiviously texting my phone but I've lost it. Any ideas what can be done to deactivate the ser...
The plan I'm looking at states: 30-days, 100 MINUTES Canada-wide talk, UNLIMITED Incoming calls, UNLIMITED International Text and Picture Messaging, + BONUS 250 MB Data at 3G speed with AutoPay, VOICEMAIL & Call Display.Does 100 MINUTES Canada-wide t...
Hi everyone, just ill share my experience with the public mobile servicei registered before months with the cheapest plan that public mobile had it , the line is barely used and my father use this line in urgent cases in case we want to be in touch w...
Hello I just joined a few months ago and my phone has since been lost. I am wondering if any of my personal information was sent to my phone via text messages from Public Mobile. Such as my name etc. I am concerned my personal information could ge...
Hi everyone, I switch to PM today from another carrier in a branch store.The staff helped me to activate everything, she even asked me to write my email and A 4 DIGITS PASSWORD on a memo (I guessed it is for account registration), then she completed ...
Hello I am using a 25$ plan and don't understand why I am paying $25.99 instead. The same time my auto pay and loyalty friend rewards are not added. Should I not be paying $22 instead. why am I paying more?
Cannot use data on my phone.
How long does it usually take to transfer a number from koodo prepaid? I sent a private message to the moderator but I haven't had any replies as of yet.
Is there a way to see who you referred to Public Mobile? I've been telling everyone I see about Public and would like to know who switches.
Hey there, I’m curious if there is any way to have cellular data only activate for MMS, i.e., have cellular data on the whole time for MMS but effectively off for all other apps and processes. I’ve tried disabling everything in cellular data but syst...
Hello. I tried to port from another carrier yesterday and today but kept saying error. Went to walmart and the rep tried but still saying error. He said maybe my balance with the other carrier was high so paid it in full today. He tried again but uns...
Hey, I recently setup an account with PublicMobile, and had no problems with the initial setup. I put in the APN settings and the data worked fine, got texts and calls, etc. Then today I left the house and I had 4 bars... But no access to data, texti...
I have a question regarding "unlimited canada-wide talk". My son has a public mobile phone from NB with the "unlimited canada-wide talk", he will in Nova Scotia calling me while I'm on vacation in the US (Dallas, Texas). I have a virgin mobile phone...
I am on the $25 plan and I added $25 to my account yesterday. My account is still suspended today and it tells me to make a payment for $0. How can I fix this?
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