Community

Today, nobody can call my phone. They all hit voice message. Why? I don't hear my phone ringing

Hi , my phone line is 416-xxx-xxxx. I cannot be reached by anyone. They all get bounced to a voice message system. Meanwhile I don't hear my phone ringing. Problem day is today Dec 3, 2021.  Help asap please. Thank youPlease email me at xxxxxxxxxxx a...

Payment voucher

My payment voucher isn't going through is anyone else having this problem

account suspended voucher wont work

bought a voucher it wont work took it back to the store. they told me to contact public mobile. I cant even submit a ticket to get help. because it tells me error login. nothing is helping

SIM card

I am purchasing a Umioigi A7 will it be compatible with your SIM card

Did not receive the plan I asked for

We activated 3 new plans together, one is not correct 

Payment Voucher not working

I just purchased a payment voucher at a petro canada gas station, tried to use it immediately but didn't work, so i tried it a few more times and still nothing. Went home and waited an hr or two and tried again and still not working.... can anybody h...

Unable to receive incoming phone call

Can't pay with voucher

I activated my account following the prompts. When asked to choose a plan I selected $25 and paid with the $25 voucher I have. When I when back to my account it showed that my account was expired and needed to add funds. I tried paying again with the...

Payment

It won’t accept prepaid minutes or credit card because I don’t have a pin yet I have been on this site and have tried to register 10 times 

my password doesn't work for login,and not allowed me to reset password

ask me to contact public mobile team directly!Anyone can help me out here?

How to use 500 international long distance bonus minutes to call china?

I dial +86 plus the local number, but it doesn’t work. Thanks a lot!

plan is $25 one, texting works, phone calls sometimes work, voicemail never works

I had a Motorola E6 that went downhill so I replaced it with a Samsung A51. I swapped the sim card and checked the APN? numbers with the website and they check out. I have the $25 plan- unlimited calling and texting canada wide. I have also accepted ...

Hello

I need ur he'll because I lock my SIM number so I can call our

I cant call and i didnt receive text or call

Min

I need my mins topped up and you guys not letting it go thru

Can not make payment online

I have been making a payment on my account every month with the same credit card and now it will not access my credit card as payment --even when I have replaced it with another card it will not take the payment.  Now my account is suspended and I do...

Customer service.

Why does Public Mobile have no customer service?Tickets go ignored, there's nobody to call.I won't be recommending anyone else, that's for sure.Time to shop around. 

Data add-on not showing up after purchased

Hi, I purchased 1g data add-on last evening, but it still not showing up.

US Roaming in Kona, Big Island, Hawaii

Hi, my wife and I purchased roaming add on on two phones while we were in Kona, Hawaii but it did not work. We turned on roaming and data but nothing. 1. Is there something else that we need to change on the phone to make it work?2. Can the charges b...