Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
Not able to transfer number from another server, although other account is still active. Public mobile account is already activated, but not allowing me to change within my account as suggested...any suggestions?
My phone service is no longer working, I never received an email warning about it.Now trying to login and my email no longer valid so can't reset password.Also can't speak to anyone so I guess I'm screwed
My account is suspended for no reason today. Yesterday I just bought this SIM card and number. I can not use my phone now. Does anyone know the reason? Does it happen often?
I just got myself a Nokia 225 4G and I am having issues with accessing internet. Anyone who knows the configurations for a dumb phone? Apparently I am not able to enter an AccessPoint longer then: http://aliasredirect.net/proxy Thanks,Dennis
I'm trying to find my son not sure if he has his phone but know its not paid up; want to know if I can pay for his phone wanting the RCMP will ping it. We're looking for him, he's missing.
Question's simple, we have a landline in a household with 2 public mobile users and one koodo user. neither person with public mobile can call our landline, says it's "out of service" but the koodo user can call it no problem. The public mobile users...
I did not get my bonus sim card with my order as mentioned in the email.My email is xxxxxxxxx Edited. No personal information for security reasons. Lieux.
I need to request an invoice and I used to use Moderator_Team as the addressee for my request. But it doesn't work anymore. What should I be using for an addressee.
How does the new rewards benefit users compared to existing ?Do users have to register for this new rewards with the same email id as registered with PM phone# ?If a user has multiple PM phone#'s, can they link multiple PM phones#'s for the new rewar...
I have never used my phone. It's a backup only, have a landline that I still use. However, cellphone usage shows my number calling voicemail twice a day since I joined. Have never called voicemail. Have never made any outgoing call yet. Have never se...
Hi,I have an issue.I am doing the portability to Voip.ms since I have moved to another country and not going to be able to use Public Mobile as it does not work where I am right now.I need to inform that an agent from Voip.ms will be in touch with Pu...
I was given a signing bonus code from the person that referred me to Public Mobile. I included it when I first registered / created an account. It was a credit / bonus of $10. How do I get it applied to my account?
I'm trying to wrap my head around this new My Rewards adventure. First, a concern. Then a question.My concern: I'm reading between the lines here because it doesn't seem to be explicitly said by PM. I take it that if you click on the "JOIN PUBLIC POI...
Since yesterday, I noticed there is a delay in the Notification feed to see the latest action that is happening on the thread/post such as bravo's received, or someone replying to your post mentioning you and etc. Often when you see the most recent ...
Just this morning my phone is not connecting to the tower. I have tried a few times to put on airplane mode and off again to see if it would connect. But nothing. Are there any known outages (we live an hour south east of Edmonton)
