Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi, Thinking that I wanted to transfer my phone plan to the Public mobile, I bought a SIM card on April 9th. It has been more than 2 weeks now but never got my sim card. Do you know how I can track the order?
Hi, I had 8.5 GB for $50 -I paid 7.50 extra because I didn't have enough funds to change plan to the new promo of 10.5 for 50.00. The amount was taken from my bank account-but my plan was never changed???
Does anyone know what the number 7723 with location Prod1 is for? I've noticed outgoing SMSs to this number showing on my usage log, but I don't ever recall texting this number. Any idea what's going on?
Cannot get any functions to work once I log in. Same screen keeps coming up asking for Existing password and New password. It acts like I've asked to Change Password...
I have the 15 dollar plan and only used 6 min of outgoing calls and I am uncertain to call out
I had a old public mobile phone which is not in service. Can I use this SIM card for a new number I want to activate and if such, how I can activate that old SIM card again?
I am transferring from Telus to Public. I have the SIM card and have setup an account with Public. However, my phone malfunctioned in the middle of this - before I got the SMS from Telus. The phone has been repaired (2 weeks later), but I am now in l...
Does lg q stylo + compatibile on public mobile?
Hi, my phone is suspended. i have new credit card. i cannot access my account to replace my old expired credit card with my new credit card. Please help. Thanks
A couple of years ago, I was told by Public Mobile that my Samsung Note8 can't be used with Public Mobile, for some reason which I forgot (perhaps you can also let me know). May I ask if Samsung A52 be used at Public mobile? Thanks.
Hi, I have $12 rewards in my account. Will the system automatically use it when next payment is processing? I want to know how to use those rewards ( credits). Thank you！
My bill and payment date is today and I was notified at 12 noon that I had 22 referrals yet my account shows 23. Can this be adjusted?Thank you
Hi, I want to transfer my phone number from Fido without cancelling the Fido account because there is also my parent's land-line number under the Fido account. The Fido account is under by Dad's name but I just want to transfer my phone number from t...
I recently bought a Samsung A71, open box (online) , sold by Best buy (not any 3rd party), it worked fine for first couple of days and suddenly message coming as not registered on network. Checked with best buy and was advised need to check with prov...
If I purchase the $20 Us talk and text, will I be able to call Canada from Arizona?
Alot of people have crypto but dont have a way to directly pay for something like this and far as auto pay goes they can lose the crypto account while it still pays out until the agreement expires
Why can’t I redeem a 50$ voucher on the website
Hello everyone,I upgraded from a 15 dollar plan to 25 so I can access my voicemail. I have attempted all the remedies stated on this forum, and I still do not hear access to my voicemail. Helppppppp. I am so frustrated with this phone company.
Why is my son's hp have NO SERVICE, he did not tell me that it has been going on for awhile and the last I checked his account, it is active. Not impressed!!!
Hello this is a Message for a moderator. I need my previous provider to send me another confirmation request. Previous provider = Videotron account # xxxx. Tel #xxxxx. Public Mobile account # xxxx initalised on the xxx. Thanks
Hello,I am unable to log in to my self-serve account since I forgot my email address and password.Could you please help? Thank you
Hello, I'm having some issues with my number. First and foremost, the number appear as invalid when I'm trying to use it on some application forms on internet and there were some instances where people told me they couldn't reach me for the same reas...
I wanted to know if my cellphone with model number SM960F( Samsung note 9) is compatible with public mobile network or not
Hi, I’ve been with public mobile for a few years now and this happened once before. My phone bill was paid and I’m in the middle of my cycle and I lost service, I checked to make sure my phone wasn’t blacklisted somehow or anything like that. I resta...
I was going to buy an iphone and added my SIM card to test it. I didn't buy the phone, and now the seller needs me to unlock this number from the phone. Can you please help me do that?
