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Locked out

Liam3
Great Neighbour / Super Voisin

Ive been locked out of my acct. Ive tried to reset password multiple times now and ive received to email. Double checked my end and the email is correct. My phone has also been deactivated on your end yet my cc is update, funded, and set to auto renewal. Your bot keeps ruining me around in circles. I need to reactivate my phone asap with the same number today. If you if this issue is not resolved today I will be taking my business elsewhere and advise others to stay away from your business. This is my business line and it is costing me money while not in use.

1 REPLY 1

Jb456
Mayor / Maire

To gain access to your account contact moderators.

 

Two ways to reach them

 

1- 

Simon.JPG

2- or via private message at link below

 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

If you have a card on file. Try calling 611 to see if you can add funds to your account.

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