Hello Byteman,Contact your credit card company and tell them you did not receive the item charged to your card (twice). They should be able to help you.
So we purchased the 30 dollar plan with 6 months of credits but are not getting the 10 dollar credit in the first month as it states? Unsure of how to resolve this. This is what it states: ***On 30-day plans, $10 credits applied to account in months ...