Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
Hi Team, I have got my new number yesterday and it was activated. But, when I put the sim card, it is showing no service. It is showing unregistered network. Could you please help.
Hi, I noticed there are 2 dollars missing from the balance I should be having after paying the bill of this month (happened just today). I checked that the price of my plan didn't change and my rewards and here's the weirdest thing:My rewards are ind...
WHAT IS difference between $15 30 -day plan and $15 90-day plan?how to switch it over? it looks I can maximize 3*250M data, 3*100 minute talking time over 90-day period.i.eif I am on 30-day $15, I have 250M data. if I don't use up the 250M data in th...
Hello, I recently noticed that Public Mobile has added a new Public Points system, which would replace the current rewards system I'm using (I'm supposed to be getting $3 off of my plan every month currently). I read up on this new Public Points syst...
Hello, I recently noticed that I'm now getting charged the full 15 dollars per month for my phone plan rather than the 12 I was paying before (it says I have $2 off for autopay and $1 off for loyalty). I'm curious as to why I'm being charged the full...
I have just come to Florida for 3 mos & found there is no land line phone where I am staying. Can I get some kind of package on my cell phone that will let me use my phone here in Florida (which of course I will hardly use) and also allow me to call ...
I have a question. I am about to purchase a new phone and am looking at the Motorola One 5G. Will it work with on PM? I can't find this exact one on the compatibility list. 1 Comment Like Comment Share
I must write down my experience here!Public Mobile charged me over 2000 last year! The reason was they automatically charged me a 1GB add-on each month for $11, and several times, some months, they charged me over 200 dollars for the data add-on; if ...
See title.Tried to set up autopay with a new bank card, changed to a cheaper plan for the next month, had sufficient funds. Payments would not go through, despite several attempts to pay through the website. I kept getting notifications every time I ...
Hi, I joined Public Mobile last night (12 hours ago), and activated a new account (brought my old # with me). Followed all the directions and I can only make outgoing calls. When someone calls me it goes straight to voicemail. I tried restarting my i...
I have tried to activate a sim card and an error code came up. And I was charged 28.00 twice. I do have a one phone activated so you owe me 28.00 for the second activation that did not work. My email is xxxxxxxxxxx, please answer, thank Edit by Dunk...
I have changed my plan in the past, but for some reason the page doesn't seem to be working. Anyone else experiencing this problem or know if this problem is being corrected? Thanks
I have registered my sim and selected a number, payment was successful. It's been over 12 hours and the sim is still not working, I have tried it in other devices and it still doesn't work. I've also put a friends functioning sim in my phone so I kno...
So i went to go pay my phone bill and i pay 70 for it and i went on and it said i have $1 and owing $9 im so confused about i have no problem with it but its so weird
Hi. I am having issues renewing my plan. I have topped up my account with $35. I thought it would renewal with my current plan and it didn't. I thought I had to confirm with the $35 and have just topped up another $35, now a total of $70. It's not re...
