Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
i cant use my mobile data
Hi Everyone,I hope everyone is safe and sound at home. I've been preoccupied the last few days trying to figure out an issue that popped up out of nowhere. I have an Iphone 6 with the $25 plan (unlimited calls and texts, but no data). It's been j...
a week and a half ago I switched my plan and now I can’t top up. I was able to add $10 to my balance through my bank card, but I can’t do anything else. My amount due says $0.00 even if I click make payment. What do I do? I can’t afford to switch ba...
IT SAYS ERROR. ALSO WHY ITS CHARGING 1 $ IN USD.MY BANK MERCHANT SAYS IT CHARGES AND RETURNS 1$ IN USD I WANT TO RECHARGE MY ACCOUNT MY EMAIL- ***************** NUMBER- **********- PLS HELP ASAP
Is simple Simon still working... the ? is missing lately. Come to think of it...the Quote button is gone too. Did I miss a notification or something ?
Hi there PM Community!It looks like my request to port my number from Chatr has failed. My account is still active through Chatr and I provided the PIN, so not sure what went wrong there. Please help! Thank you in advance for your help. Stay safe!
Hi,Due to COVID-19 just like many I'm forced to work from home. I was not able to connect more than 2 people together using merge function on my iphone. My friend using different provider was able to connect max of 5 people together. I was won...
I have random numbers that call me during the night and then hanging up immediately after the first ring. I know how to block a specific number from my phone, but this person calling me has a different number every time. The number always has the fir...
Just returned home and phone wasn’t in use for 2 months started using it and several calls to Ontario to number I don’t know is showing up I do not recognize this mumber
Hello Public Mobile, With the Corona virus situation I've had time to go over my banking and have found that I have been paying for a public mobile account for I believe 5 months. I do not have a public mobile phone, I tried to get a sim card to work...
I am trying to text to a 5 digit number. It used to send successfully but now when I try, i get "failed to send" message. When I go to look at the number, it appears my phone wants to add a hyphen after the first 3 digits. When I try to remove the...
I am new customer, so far i have not been able to connect to Mobile Data,
Covid 19 going to cost me a lot of money I almost use up my 12 gb in one month because reading news,and video chat with the family,I wish publicmobile they could do something to help out time like this ?
Have just re-registered. I will like to setup my account to pay for my monthly subscription
Why don't you remove data caps for cell users. Many of us in rural and remote areas have only our cell to keep us informed and up to date on closures etc!!! But I am sure you will be cutting service to everyone that does not pay their bill by the due...
Just wondering how to apply the rewards money to pay my phone bill?
Freedom Mobile has just released a new prepaid planUnlimited Cda wide calling, Unlimited text/MMS text - no data - $99/year prepaid. This will apparently work throughout Canada, even outside the Freedom 'Zone'. That would be a great fit for PM. Espec...
Not sure if anyone else has had this issue, but when I send an MMS to friends on their end it doesn't always show up and it fails. I have turned on/off the Google messages features, but it doesn't make a difference it seems. I have checked all the AP...
I just added money to my account so I can add some data. I added today’s I wanted n then shortly after I got a message saying I used 75% of my data. I did not use it yet.
I can send texts, my account is paid. I am getting screenshots from friends of my texts incoming, but there texts back are not coming through. Help????
@chillpills Good to know!I'm tagging the @CS_Agent so they can see this is becoming a real issue for users.In the meantime, I'm using Whats App without any issues! So, I recommend that. However, some of my contacts refuse to use Whats App (dont even ...
I just checked my account and found my plan expired. I am on automatic payments.
I am in need of a new phone (currently using a borrowed one) and am wondering what people think of the cheaper Samsung Galaxy models? They seem pretty inexpensive but I wonder if you get what you pay for...?
I am fairy new to PM. Can someone tell me how many posts / replies they made in the forums before they were able to even get the $1 off reward? Just so I have a sense of what amount of participation is required.. thanks!
Hi,I'm trying to figure out what ranking I need to start earning rewards from commnity. Can someone please help?Thanks!
Hi,So when I signed up, I got excited and forgot to put in the referral code. Can I stillput in my friends' code?Thanks!
I have 8.5 GB of data and Public Mobile tells me I went over my data but why did you not slow it down instead of leaving me without for 2 weeks. This is very frustrating. I left wind mobile to come to you and I have never been without data until now....
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