Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
So. I fail a number and Public tells me I don’t have talk as a feature. But in my account it says I have it?
I have recently not been able to receive any of my GF messages... we are both public mobile users and we were able to communicate back and forth when she became a customer about 2 months ago, but for the last month now I cant receive her messages, bu...
Hi, i can’t seem to activate my sim and it won’t take my payment too.
Good morning I purchased a voucher and my pin number they gave me is not working
My Auto-Pay payment was declined today even though I have more than enough funds on my credit card. Now I cannot make a payment and also cannot call out to reach my credit card issuer. Please advise.
Good morning, i just joined Public Mobile about a week ago at which time I paid for the month and set up auto pay. I receive a text this morning indicating that my next payment is due on May 1st. When I log into my self serve account it says that my...
Hi there I am wanting to change my current public mobile account phone number, to an existing public mobile accounts current phone number. I have both SIM cards and reason for wanting to switch is my business number advertised is registered to one SI...
any benefits of account for data increment due to covid-19?
I am unable to find out how to generate an itemized bill within my account for tax purposes? Any help?
Hi, my husband and I use auto pay for phone service monthly, but yesterday service was suspended due to insufficient funds. I use our credit card with auto pay. I have not had a problem until now.
For a limited time - no end date set yet. QUEBEC only. (Or use a QC area code) Don't forget to use a referral code for a $10 signup bonus. Details from @computergeek541 posted on RedFlagDeals. https://forums.redflagdeals.com/public-mobile-public-mob...
What happens if you are a public mobile user for over a year and just now finally getting online account set-up???!!!!!!浪
Got a notification that I’ve used 75% of my data. My plan just renewed on April 20 and haven’t been anywhere except work and home so was surprised. When I check the summary it says I’ve used 5103 MB of 6164 MB but when I check usage history it only ...
I would like to stop using this phone service for a couple reasons after 2 years and I don't care about the $12 credit on my account. I just want to be done with the service. Is there a way to end it sooner? (besides not waiting it out for the 90 day...
So I am doing some research on PM and finding that right now there are some good deals on half price sim cards, discounted vouchers, credit cards that have affiliate program with PM so many ways to save money which is great. The community looks very...
why is my referral code invalid?
Hello, I manually topped up my account that got suspended this morning. Is there a delay on reactivation? I have had this phone number for a while now and forgot all information regarding the account (4digit pin, email and etc). My old credit card ju...
I was paying my plan automatically on my credit card. My credit card was re-issued due to fraudulent charges. Thought I updated my account with Public Mobile...appears my account was suspended and I received NO notice there were issues with my pay pl...
Canadians are avoiding Bell, Telus & Rogers by getting U.S. phone plansAsk a Canadian about their smart phone plan and you’re typically going to hear an earful about how they’re paying too much, especially in comparison to the rest of the developed w...
Im trying to login into my self serve and that said that my acount was desactivated and I cant reset my password an error message said that the acount was desactivated . I need to pay my bill by tonight.
I ported my number away some time ago but I'm looking to find a call record I made while my line was active. Is this possible?
when i port my No from fido,for a week after transfer , the Fido no is not in service and PM give a tempery No. the tempery No is able to call in and out .while the fido no is out of woking
If I port my number from PM to another provider, how can I still keep my PM SIM card active (with any random number)?
Hi, a newer customer here. I have not many text messages but already I keep getting messages that my SIM card is full? This is a tiny amount - is there a way to uncap this? I've never had a phone that told me this, I used to just accumulate text mess...
Want to change my plan to $15 plan since I am home all the time. The links at the bottom of the page as shown in the picture are un-clickable right now. Is the self-serve site down?
Hello, I think this is directed more towards the @CS_Agent or whoever handles website issues. I have had in the last hour a bug that shows an authentication error. My internet is good, my browser is good, its an issue with the website. If I see it ag...
Hi there, I just joined Public mobile a few minutes ago. I was referred by my friend and he told me that I would get a one time $10 credit, however, I don't see that on my account. However, I signed up for autopay and I do see a $2 credit. Am I missi...
I've ordered 4 SIM cards in the same order from this site and only received 3.
So my plan will not renew itself im on a pay as you go and there is more than enough funds in the account for my plan... super frustrated as i am being sent in loops trying to figure out what happened.. wish i never would have switched to public mobi...
How to use my existing sim card with Public Mobile. (6********2).I didn't recharge it more than 4 months. Can i still use this phone number. If yes how can i recharge
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