Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi all, I got a new credit card and have been trying to update my autopay. I deleted the old card that is expiring but when I entered the new card I keeping getting an error that the card cannot be processed and has not been charged and to contact my...
Why I don't have service after paying 45 Dollars to have the data? the 3 GB are to help me get to February 12 before my next payment please. Can any one call me so I can explain the situation please? ********** Edited by srlawren to remove phone num...
This may be a re-post. I tried it already and posted it in the wrong place, and then it seemed to disappear... I don't know. Sorry if it is a duplicate!! I am a new customer and have been happily enjoying the ability to send MMS text to friends and...
I just read through all the answers to another poster's question about the galaxy a51 and also did a frequency check and 10 other things to try to figure this out for sure before I buy. I can't find anything that puts my mind completely at ease so i...
Not an issue with the community; appears to be a hardware issue, so moved to that area.
I'm very frustrated with Telus and/or Public Mobile because my iphone shuts off frequently at the worst possible time - EVEN though;[A] my plan is in good standing "prepaid, auto pay", and[B] my mobile iphone Battery is always above 50%. The only way...
Hi guys, I am not sure where to ask my question, but this morning I (located in Winnipeg, MB) received a text message from PM which said that as of March 16 PM network will be changed in Manitoba and select areas of Winnipeg may experience reduced vo...
Sorry folks. Have not read entire topics to see if this issue has been discussed yet but i am really looking to have a kind of caller ID associated with my number As of now for me, and most of you, if you call someone and you are not in their contact...
HelloI was just about to buy Packard Bell A5000 smartphone but I've read some very vague info on how it may or may not be compatible with Public Mobile network. How can I find this out ahead of time? I've googled and can't seem to find an answer. No...
I just received the following text now:"Public Mobile here. As of March 16, 2021, our Prepaid network in Manitoba will be changing and select areas of Winnipeg and Brandon may experience reduced voice coverage. Data speeds will remain unaffected. In ...
Public Mobile delivered a phone to my home that I didn't order, Public Mobile charged my credit card for the phone. I initially ordered a phone then Public Mobile advised the phone was no longer in stock in the color ordered. Public Mobile asked me i...
Is there a technical or legislative change at the heart of the change in number porting policies? Since signing on with Public Mobile after being referred by my brother (I was a longtime Clearnet/Telus customer); I have referred many customers due t...
I bought a 25 dollars voucher ,put it on my phone,you publicmobile sent me a text confirming payment was made and I have no service, please fix this
I'm trying to find my referral code so that I can start telling people about Public Mobile and earning rewards. Where can I find my referral code? Thanks!
The thread has become a social discussion.
I am trying to set up my plan and it says my SIM card is invalid it is a new card
Hello! Someone used my signup code last night and I was wondering if they have to be with public mobile for a while before I can see the $1 off or the $10 on their side. They also got the text saying their rewards and send a friend said $0. Thanks!
I cannot remember my pass word or security questions...I have to update my payment/Visa information and cant gain access to do this...please help!!
I have bell and have 1hr30mins to have someone from public accept my porting in of my number. Who do I contact?!!
I have order the Sim Card on Jan 30, 2021.How to track the order?
I have a $15 plan but my credit card was charge $22
- Google translated from French, so sorry for any mistakes - Hello, For about a week, I have had constant network troubles when I am at work, in the Rosemont La Petite Patrie sector in Montreal. Postal code: H2S 2G3 and H2S 2G7. I cannot make any cal...
Hello, I just activated my account without any issues, this is my second account and was wondering if there is a way that i can get a referral reward after the fact?
Hello all! I came from lucky mobile. There, you had unlimited (slow) data after you finished your data. I was wondering what exactly happens when you're at the end of your data. Does it give you a chance to buy an add on? Does it give you (slow) unl...
I can’t remember my password to log in to my account to add funds
My phone says SIM netwrk PIN blocked. Enter SIM network PUK. I just switched to Public Mobility. Did I make a mistake?!! The Chat Simon says I need to call my old provider to get the phone unlocked but I can't because my phone no longer works. My ol...
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