Rewards for refering friend

[LalitGoyal]

When  would I get referal reward? I have refered two friends but I did not get any referal reward

[darlicious]

@LalitGoyal 

Unless you activated on or after January 25th 2022 then you will see 1 point per referral per month.

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, phone #, email  and 4 digit account #.

[Yummy]

If your friends applied correct referral code when opening account with PM, you should see 4 last digits of their phone when logging in to Your account.

[Jb456]

@LalitGoyal  When you refer someone and they use your code. You should see $1 added to your rewards section per referral. At renewal time the system will credit those funds to your account to use to pay your 30 day bill.

Log into you rewards at link below to see if you see anything next to referrals.

https://publicmobile.ca/myrewards

[softech · Accepted solution]

@LalitGoyal   you should get it right away.  If you login to My Rewards site, you should see their numbers (last 4 digits)  immediately

No worry, have both of your friends who joined new to open ticket with PM Support, they are the supposed to be the one to open ticket involving friend referral rewards investigation

1. For faster response (2-48 hours) and you have access to your Self-Serve My Account, Click on the bubble in the lower right to request CS Agent assistance, or use this direct link: https://publicmobile.ca/chatbot.

Start with typing "Submit a ticket", click "Contact Us", click "Other" from the choices, click "Click here to submit a ticket". Then follow to complete the ticket submission.

2. Or if you don't have access to Self-Serve My Account, you can Send a private message to the CS Agent here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox, envelope on the top right, after ticket is opened.  CS Agent will reply and work with you  via messaging there