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Resolved! SIM card

I contacted you because there was a problem with the SIM card that I've bought. I tried activating the new SIM card,but it told be that there was an error. Eventually, I reactivated the SIM card , but it tells me that this SIM card is invalid and can...

Resolved! If I port my number off of Public Mobile, do I still get to keep using my plan?

Reading the forum PM doesn't do refunds so what I am wondering is if I port my number from PM. Can I get a different number on PM for the remainder of my prepaid period? I am on a 3 month plan that just renewed and I am considering switching provider...

Resolved! Moderator Please help

I can't get on my account, and I'm getting frustrated here. So, I have my password written down, and when I try to log on, it tells me I have the wrong password. Tried to reset it, but your system is unable to verify my email.TRIED to submit a ticket...

Resolved! email address can not verify

Resolved! Email Notifcations

I’ve been wondering if theres a possibility that I can get emails for when a new device logs in to my self serve account? Or am I supposed to be already getting these emails? Cause I am not really sure if this is a feature or not. 

Resolved! Just purchased an upgrade Plan..how do I know its operational? Any refunds for paying for 2 plans at

I just purchased an upgrade plan and also paid for my current plan.  I see the 2 charges on my bank account for my original(current) plan and my new updated plan.  Will I get a refund? I only need the new updated plan which was purchased yesterday Fe...

Resolved! International calling to Papua New Guinea

I bought the international add on and am unable to call Papua New Guinea. There is no guidance as to how I can call there, I don't make international calls so it was a waste of money if I cannot call. someone please help!