Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
Hello I need help plz!!!!I need my account number and for that, I need to access my account t.Its been blocked for few days!! I can't reset password ..i don't receive any emails to reset it
I tried retrieving my voice from my home phone. It ask for my voice mail box number. Where/how do I find the voice mail box number for my Public Mobile phone?
I wanted to upgrade to the $35 plan but it only gave me the option to do it on renewal or a one time payment. I wanted to do it now cause out of data so did the one time payment and now plan is not upgraded and can't do it now or I will lose the $35
My phone was working until yesterday and then suddenly it said No SIM. I tried restarting it, and still didn't work. I tried to log into my PM account but got locked out, so I have to wait to reset my PW. I have been with PM for almost a year and hav...
Hello I joined mobile a while ago. When someone comes to the door I can answer them but can not buzz them in on my cell phone. This only happened after switching to mobile. Ideas?
HELP! I am having trouble porting my Public # to Rogers. Rogers has requested my # twice via SMS activation text and still NOTHING... I can't get Simon the bot to figure this out and the Submit a ticket is only for porting a number TO Public not FROM...
Hello, Today i got my new PM sim card and i put it in and i got ta message says SIM card changed. Restart your phone to start using your new SIM card. To make an emergency call before restarting, tap Emergency Call. I restarted my phone 10 times, too...
Amber alert (3 year old missing girl from Barrie), resolved yesterday at 8am., still loading on my mobile with no way to stop it, or delete it. (Delete is not an option). I have muted notifications and left my mobile network setting off. Is this a li...
I know that Telus is parent company of PM. Up until recently my browser would save my cell plan passwords under Public Mobile but have now noticed that now they have updated to show as TELUS.Is this perhaps because they plan to drop the PM name an...
Hello, 1) My auto bill was February 10th, which I disabled because I didn't want to get billed extra2) Received the port text message on my old number yesterday and replied yes on February 9th3) Fido says the port was cancelled on public mobile's end...
Hi there, I just purchased an iphone 8 last week, but the battery drains to half charge without even being used. I submitted a ticket with Public Mobile 2 days ago, but haven't heard back.
I just bought 1 g data last night for 15 dollars but I have been charged for 25 dollars And I don’t see 1 g data in my account yet what I paid for could you help me see way what happened thanks
I was charged for the second cycle on Feb 09. The balance showed that I would be charged $12 (my plan minus rewards). But when I checked my bank app, I wonder why I was charged $12.65? What was .65?
