Dear Community, We have some sad news to share today. We have learned that our Oracle and friend, @computergeek541, passed away suddenly on the morning of April 29, 2026. An active community member for the past decade, he was passionate about helping...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I am trying to set up voice mail password. I follow all procedure: 1. reset voice mail password2 call voice mail box using key '1' on my phone.3. got voice instruction: change your password.4. entered new password and click '#'5 exit voice mail wit...
I was promised with 2G recurring bonus the day before yesterday Oct. 26th while I bought a card and actives my account, I used the PROMO code " 2GBBONUS" while doing the activation , but i didn't get the bonus ??? Please explain ?! My friend didn't ...
Can a person trace my phone if they have gotten the emii number? I'm having alot of issues with this phone; battery drain, hearing conversations popping in and out, google having me do captchas because of too much traffic on my computer (only have a...
Hi, my plan is supposed to have unlimited Canada and U.S wide minutes however when I call a U.S number it says I have no available minutes
Trying to pay for my plan but your not excepting my credit or debt. card what is the problem, because the cards are just find please correct at your end. Thank You.(xxxxxxxx) Edit by Dunkman: removed personal information
Duplicate Thread
Duplicate thread
I'm in bad need of a cell booster/repeater. This is only for the purposes of making phone calls. The signal at my home is terrible. Calls inside are not possible, even sending a text is difficult at best. If I want to make a call I have to stand outs...
I have unlimited text already with my plan. I’m going to US and wonder if all I need is data plan if I’m not making phone calls.
I am traveling to the states next week and need to download an app from an insurance company in the Stateswhen i try i get not available in my country,,, according to company it should be available and to contact my service provider any and all sugge...
So for the first time in a decade I am considering returning to an iPhone, mostly because the sound will be better.But comparing the battery between an iPhone 12 and Pixel 3aXL it appears the iPhone is much less?iPhone: Li-Ion 2815 mAh, non-removable...
On Oct 23, 2021 I thought I renewed my U.S. Add on for 10 more days. But today, my service doesn't seem to be working? I enclose a copy of my account showing the add-ons I currently have. I wanted to renew phone and text. Have I done this? Or, do I h...
Change credit card
I have the $25 plan with unlimited Canada-wide talk (and I'm on AutoPay). I purchased the US talk add-on. I was in Montreal enroute to FL and tried calling my husband in FL to let him know my flt arrival time, and I got a msg saying I used up all m...
Hello!I've been with Public since last December. A few weeks ago, I began to suspect that I am not receiving some text messages, and now I can confirm it. 1. My brother-in-law texted me last night while I was sitting next to him. It never arrived.2. ...
I changed number and I forgot to update the one on an App I use for 2 factor authentication.They are willing to change it for me but they want my id (which I provided) and a copy of the last 3 bills with my phone number on it.How do I get that?
I am trying to add my payment with a payment voucher. It tells me it can not be processed at this time. Is there an issue with the payment system?
New phones again! Starts at:iPhone 8 $209iPhone 8 Plus $279Reasonably priced for this generation of iPhones! Thanks PM!
I cannot receive any calls, I can only make calls and send messages. I can not confirm the message that it sends to your old SIM regarding number transfer because my old SIM's plan is cancelled, and it is lost. I tried messaging a CS_agent but they a...
I’m trying to create an account
My service has been disconnected
I will be out of country for 3 months, how to put the service on hold for three months? I will resume it when I am back. Thank you
