Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I know I have posted before regarding "Refer a Friend" promotion. The solution for my previous post was that in order to receive the bonus the new account has to be set up on a $25 or more expensive plan. Cut and pasting below from my account page. ...
i just just rechatged of 35$ and my incoming nad outgoing service are not working. also the internet doesnt work properly. i am just able to open maps. not even a single whatsaap msgs goes. i need to talk to a representative today.
last month i recived 1 gb data bot now no recived why ?
Hi all,I bought and activated a SIM card yesterday from London, and received a confirmation email from Public immediately, giving me all details of the plan I've selected. I put the SIM card into an iPhone and an Android phone, which gives the error ...
Hi,my wife and I just joined public mobile. She activated on the 16th and I activated yesterday 17th. Today they have announced a free 2GB promo for 6mo in new activations.Can any consideration be made, it would be a shame to lose 6mo of 2GB because ...
I am leaving for Florida Sunday Nov 3rd and plan on buying the U.S. Talk, Text and Data Bundle for 10 days. I am in my 70's and a total worry-wart so like to figure out what I amdoing in advance. I went online to see the procedure but could not tel...
With all the horror stories of Walmart not selling PM Sim, why is it that PM is still a partner with Walmart?
Hi I am going to vegas for 4 days, not sure if I should upgrade to $60 plan or if there is add ons that work better. Data is very much important to have, but dont really need talk and text as much.
Hi,I just registered for this $25 plan (pls see details below) and I wd like to know if incoming international calls from Romania are free for my plan (without any other addon) Thank you!500 MB Data⁴ at 3G speed Bonus 500 MB with AutoPayUnlimited Ta...
Est-ce que l'on peux tjrs avoir un numéro avec public mobile
I am trying to find a way to create a hotspot using a usb sim dongle or a for use during a home Show event at the convention center which is trying to charge ridiculous rates for wifi so I want to use my data on public mobile to create a hotspot.
Has anyone heard this or is it myth a rep at a Best Buy Store advised he heard from a Kudo Rep that Public Mobile will start selling phone just like Kudo and Telus?
Will Public Mobile offer better deals on Data add ons current price does not seem like that much of a great deal.
I have cancelled my plan with Public Mobile on October 11th before the payment due date on October 12th,2019 when I switched over to another new carrier, Freedom Mobile. I wonder till todate why you are not releasing my existing phone number to be po...
@CS_Agent Hi! I purchased my SIM from an independent retailer who I'm guessing set up my Self-Serve account using their own e-mail address because when I go to create a self-serve account on the Public Mobile website I'm told I already have one but I...
Samsung galaxy grand prime not sending or receiving text messages
My account says plan expired.. amount due is today. I have $17 on my account that has been there since I joined last month I got a $10 credit when joining. I was told where I have the $17 on there I didnt have to add anymore money for my $15 plan.So ...
Hi;I just changed my plan as my renewal date is almost up. I am going on a trip tomorrow and was hoping this would happen immediately so I could have data available.Is there anyway you can help with this. Jill
My downloads keep freezing and I have wasted almost 2Gb of add on data, yes...that's $60.00 trying to fix the issue. It was working fine and now it doesn't matter what I try and download, from a single mp3 to a 700Mb file, it freezes and states "wait...
I signed up for Public Mobile at the beginning of last month, during the promotion of $5 off your bill for the first 6 months. For some reason, that promo didn't apply to my first bill. Anyone know how this can be fixed, please?
Hi. I'm trying to transfer my Koodo prepaid number to Public Mobile but I get the message that the number is not eligible.
Starting Sunday October 13th, my dad's phone, the LeEco Le S3 LEX 626 got the "Phone is locked please try again in 28 seconds" message after typing his PIN in. This message persists no matter how many times he types his pin in. Now, he can only get i...
I have just purchased a Voucher for my account. Tried to Enter it so many times and it is not working, what should i do
Just wanted to know if service is down, 3 phones not working in my area?
Hi everyone, I've been trying to pay for my account however I always get this message (see photos below). I have removed my card and re-entered it however I keep on getting the same message. I have a VISA debit but have never had any issues with it ...
so can i add any amount of funds via credit card at anytime so there will always be funds on my account to cover my balance when its due? say one day i wanna add $10 n then the two weeks later pay another $15? just easier for me that way to pay n ad...
I need to get my password reset by an admin. please help
Hello, I recently signed up for monthly prepay with Public Mobile and was given a new phone number and SIM card (825 area code) and was told I could sign in and change it to another number. I did this the same day. It has now been almost two weeks s...
I have paid $15, it can't call out and also can't receive phone call, when my phone will work?
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