Community

Resolved! calling within province but says its international

I just switched to public mobile a week ago. I have the 15$ plan and I can receive all calls but when I try to make a call it says I don't have an international add-on... What's going on? I'm suppose to have 100 minutes of province-wide minutes.

Resolved! can't receive calls

My phone been active since November work great till last couple of weeks.  I can't receive calls.  Tried removing SIM card and all.  Can someone please help??

Resolved! SIM size iPhone 6s - 12

My sim card from my iPhone 6s doesn’t fit new iPhone 12

Resolved! change my emaIl address

I need to change my emaIl address for both community and account

Resolved! My sons account

I am trying to access my sons account , I have been unable to due to password error I would like to access his account and reactivate this account with same phone number xxxxxxxxxxxxxxxxxxxxxxxxx @xxxxxxxxxxmy account is under xxxxxxxxxxxxxxxxxxxxxxx...

Resolved! Call forwarding while waiting for port ?

Hope someone can awnser my question.  Porting from a landline provider could possibly take a few days, During the porting period would it be a smart idea to call forwading the old landline service to the new service its being ported to ? Would this s...

Resolved! Reactive my sim card

Hi My credit card was expired. So the autopay could not pay my bill . Then my account was suspended. However, now I update mycredit card and reactive my account. Would you please tell me how long my phone will work? thanks

Resolved! Discount?

Noticed when logging in there is a $5 month discount.Wondering if we are entitled -  If so, how?Or is it to draw in new business? I also see 50% off SIM card when activating on line.  This leads me to believe the offer is not for us.  Now wondering i...

Resolved! Drop down menu does not have my city

Resolved! activation

I've tried to join many times. Every time I add my existing phone number, it says to enter a valid Canadian number. I don't want to change my number. Can someone help with this?

Resolved! Shipping information on phone purchase?

I bought a phone on 16 March 2021.Received an email with the shipping and billing address as well as the details of the phone I bought right away - that is all good, but no information yet when it was shipped, how it was shipped, tracking number or a...

Resolved! Switching to new network (Sasktel)

I'm switching from public mobile to a new network as it has better coverage in my province, and I was wondering if my PM number can be ported over?The new provider (Sasktel) needs me to select the carrier of my current number for the port, but public...

Resolved! SIM CARD

where is "call history" located in SEIF SERVE

Resolved! Missing data

I have a data tracker on my phone and from March 1st until today I have only used 366mb.  I received a text that I used 95% of my 1GB of data on March 8th and today it says I have used the full 1GB which I haven't.  If I ever get close to using 1GB i...

Resolved! Activating your SIM card

Message I received on the website as I was checking out: Oops! Looks like something went wrong when activating your account.Please start a conversation with our virtual assistant to create a troubleshooting ticket, and the next available Public Mobil...