After i activate my sim card, can i have rebate sim card fee right now ?
i saw my friend he send a email to rebate@publicmobile.ca and get the
money back. is that true ?
My original faulty SIM card was ordered October 27th, shipped on October
28th and received on November 1st. A total of 2 business days from order
date. I had to order a replacement card on November 5th, and it has YET
to be shipped. I don't even know...
Hi everyone, I just switched from Koodo with the 12gb 90 days plan. Ever
since I'm unable to tether data to another device. Voice, MMS and Data
works great from the phone itself but whenever I try to use data (with
hotspot) from my laptop, tablet, de...
Hi all.... not having any serious problems ( still have to wait for 2
upcoming plan renewals within this week to see ) but one thing i would
like to mention here: Samsung prefered to leave its customers in the
dark about issues although many knew abo...
I think some people are going overboard with tagging the mods when in
the first post, the person said they already PM'ed them and opened a
support case. Every time you tag the mods I believe you are just adding
to the backlog of them trying to wade t...
I don't really know what else to do here. I ported my number in 4 days
ago and my incoming calls are still not working. I've e-mailed the mods,
PM'ed them, created threads here and tagged them and reached out to them
on twitter. Absolutely no respons...
I moved from Chatr to PM today morning. I got the confirmation on self
serve that number porting has been processed sucessfully. However, it
appears to me that number is still active with Chatr and porting was not
completed. I am able to make outgoin...
Hi, My wife and I switched from Rogers double expensive, yet 1/4th data
plan to this this awesome deal. Everything looks ok expcet VM. I wanted
to call voice mail, it is not working. I saw a reply for the same
question and I tried speed dialing '1', ...
I'm getting this error and can't go further: Generic ErrorOh no!It looks
like something went wrong, but don’t panic.Log out and then log back in
again to continue. Or return to the Login Page.
I just ported my number from Wind to PM.However I dont see much
difference from Wind network coverage to PM network coverage. Both are
bad at some areas...!! I thought PM would be better then Wind. Any
suggestion that could improve my network recepti...
anybody try to send a text message outside of canada. i did try to send
the text back home however it does not work i can receive the
international text but not send out anyboby have any clue what is wrong
with it?
Hi, I really need your help on this. My plan supposed to be switched to
the new 12GB promotion plan on my next renewal date which is Nov 8, 2016
but it turned into that my account has been suspended. I logged in to my
account and topped up another $1...
Hello, I am new to PM and I just ported in from Wind yesterday.Do I need
to call them to cancel my Wind account or it will be automatically
cancelled? Thanks.
Hi there,I ordered a SIM card more than 2 weeks ago and received the
shipment notice the very next day. However, it has been more than 2
weeks and I have yet to receive a tracking number or the SIM card. I
have e-mailed PM about this after 7 business...
I tried to port over my old Cityfone number to Public Mobile on Friday,
but I cannot recieve incoming calls. I sent an e-mail form on Friday and
PM'd a mod (Mary_M) on Sunday morning with the information requeseted
(old account, SIM number, IMEI) Ple...
HelloI need help switching to the new fall 2016 promo I did click on
plan change prior to renewal but it went back to the old plan can
someone please help me switch my plan my account number is
Hi, I switched to PM late last week and my number is still not fully
ported. I can call, send sms and use data but no incoming calls or
texts; they all go straight back to my chatr SIM. I already provided the
information when activating my account bu...
Hey all I just ported my number over from Rogers. I'd thought the
activation didn't work at first because it told me "Your activation
request has failed. Please contact Public Mobile for help." I was going
to continue trying tmw and troubleshoot it. ...
Just ported over a few days ago. Everything seems to be ok but
occasional I'll have a voicemail show up without any missed calls show.
Is this a known issue?
Hey guys, So i've read posts that we can't have 1 account with all the
numbers but what i'm curious about now is that when I transfer multiple
numbers from 1 account over, would there be any issues or anything I
need to do before hand? I'm asking mos...
Hello, I ordered the sim card and activated it later. The money for the
plan also has been charged. The problem is that it's been charged for
the wrong plan and I can not access my account, I did try to restore the
password through the email. But it ...
Issue: I had changed my phone plan to this 4GB / $40 plan promo two week
ago. My current plan recently ends like 2-3 days ago; however, with my
auto-pay renewal, the system did not update to the new 4GB / $40 plan
promo. What should I do? Please help...
Hi All, Over the last couple of weeks, I've seen a reduction in the
quality of posts and an increase in posts for the sake of posting. Too
often I'll see the same answer repeated over and over and moderators
being tagged way too quickly. The communit...
Hi All I just want to tell you about my experience. I was on a
grandfathered plan $25 canada wide plan. I just recently switched to the
new fall promo plan by calling the support agents who informed me that i
would lose call centre support (which i'm...
Hi Everyone,I'm really sorry to see new members having problems with
activations and number ports. I know it can be incredibly frustrating!
Thanks for being patient and coming over to PM. But you know, you joined
PM for a reason - probably to take ad...
Hi I am a regular customer with automatic payment but today I received
that my plan was not renewed because of non payment.Can I please know
what know what is going on?
Hello, I am looking for assistance in porting my number over from PC
Mobile to Public Mobile. I cannot complete this manually on the self
serve site. I have sent messages to two representatives and no one has
replied in regards to switching it over. ...
I thought I'd share it with the community in case anyone else would find
it useful. I have some family members considering switching due to the
great deal going on right now. I thought a little visual document would
help them decide one way or anothe...
@Mary_M or anybody. I just got a text from PM saying my 'We're
experiencing difficulties processing your request to move to Public
Mobile and to use Contact Us' I also just sent a contact us email as was
referenced in the text I just received from PM...
