Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
So not sure if I missed an announcement/update on this recently or perhaps more likely that it's always been worded this way, but was wondering if anyone can confirm whether PM made any changes to the RAF rewards with the rollout of the new Public Po...
HiI transferred from Telus Mobility yesterday. My service from Telus has been cancelled, but, I have no service from Public. I went back to the store where I did the transfer and they were very helpful, but no results. They tried calling Public an...
I reactivated within the 90 days now can not log into my account to see if it work
Hi’Good Day too all Loving Humanity’I was wondering why I never Received a Puk Code for 10 days now with my Phone Bill Confirmed & Paid’I needs my Phone for Doctors Appointments in which it is urgent’I am after missing 3 Doctors Appointments I am Di...
I'm not able to receive or send group texts when I'm in the US, (works fine in Canada) does anyone know why?
duplicate thread
I've been with public mobile for a couple years now and have never had an issue. I was actually receiving an additional 1GB of data at no extra cost and had no issues until now, I noticed it has disappeared and is no longer listed in my add-ons. Anyt...
Travelling to US soon. Plan on getting add on for talk and text and use an e-sim for data. I'm using a Pixel 5. I have to specify which sim to use for data, which of course will be the esim. If I do this, how will it affect the requirement to have da...
I had paid in full for a prepaid card, and no one is helping to fix the problem, has anyone been through this and was the solution fixed?
Hi,Will public Mobile be switching over to 4G when 3G network stops working.Thanks
I forgot my email and password. When I put my number in it says it already exists
I have 500 one-time Int'l LD bonus, can I use it to call any country?
Recently, my data switched from LTE to 3G. While 3G is on (not using Wi-Fi), there is no actual connection and I can't access the Internet at all. I first thought it was my plan, but still have a whole ton of data left. I put my SIM card in my family...
Can any one share, by pics, what is in the rewards catalog? It appears that we on the old program cannot see.
Just wondering what had happen to my public mobile data service ? I just newly loaded 50 bucks after loading it my data service is not workin when trying to use it? Any help would be appreciated.
My son’s phone works sometimes and sometimes not. My bill is paid, shows lots of data available but data at times doesn’t work. I checked all settings to ensure data is on, etc but nothing
So this is one thing that sucks about not having a customer service to be able to call. I have used up all my data. So I added some to get me through the remaining days before my monthly plan renews. Yet I cannot get my phone to act normal again so t...
I always had my payment date as my 1st day of my plan renewal.My data app is set up this way to track 30 day usage also. But comparing My Account and My Awards dates they are 1 day in the difference. My Account dates: My Rewards date: What would be...
Hi,I've just transferred the phone number I was using on Public Mobile to another carrier but I did not want to cancel service with Public, only change the number associated with the account. Is there a way to reactivate? I'm not able to login using ...
i cant get a straight easy to comprehend answer on how to earn community points
my sim slot is to small on my power 6 and im wondering if i can trim it
I’ve been having an issue with trying to access my voicemail for about a month, I don’t get many calls and when I do normally they don’t leave voicemails so it hasn’t been an issue. However I always get this error message when I call my voicemail and...
I received a SIM card but it doesn't fir my Samsung S20 Ultra 5G phoneWhat do I do naow?
I currently am under the $35 plan using the old rewards point system, I do not plan on opting into the new "public points" program. I am considering downgrading my plan to the $25 a month plan. If I do so will my reward points switch over to the publ...
This is a localised issue in the 1400 blocks of East 8 Ave & East 7 Aves Vancouver.Any reason my calls break up here and nowhere else? Thanks
I am new to PM and my phone says that I've used all my minutes when I should have unlimited minutes as I haven't used any calling yet and texting works. Haven't needed to try my data because I'm on WIFI. I signed up for the $25/mth plan with the bonu...
