Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Last Feb 15, I talked to Katherine Lissette on your Chat line and was advised that your 12 months 2 GB flash sale on minimum $25 plans was valid until Feb 21 and that I should see your dealer London Drugs for a SIM card. When I called London Drug tod...
I m not able to locate any option which would let me get a soft copy of monthly bill payment with my information on it. Please help me out! thanks!
Am i able to purchase a Virgin Islands/US add on for data only?? I already have international minutes on my account, and the add on with text/call/data only includes 200mb. I'll pay extra if needed but 200mb for a trip is pretty insignificant Thank y...
I tried adding my promo code when I ported my phone today and it wouldn’t work. Can you please apply for me ??
Hii, I have recently brought Public sim card.at time of activation I have been told that I will be getting 2GB bonus data within 2 days of activitaiton.it has been 1 weeks since activation still I haven't recieved the 2GB data.Kindly do needful
I'm getting constant notifications on my Pixel 4a for the past half hour and I can't find any mention of outages in my area.Both messages say "Temporarily turned off by your operator" and they pop up about every 15 seconds.Bill's paid, I double check...
I have tried to transfer my number from rogers today and It said the transfer was successful but when I tried calling.
Can’t make my account it says invalid number not able to get verification code
PM sends texts to mobile number saying you only have 10 minutes left on your 100 min plan, please top up.I log into the plan to see I only used 55 min. checked the entire month and the month begore. So why this text? Are they trying to get you to top...
So I manage my MIL's $10 prepaid Telus plan. 50 texts and 50 inbound/outbound local minutes every 30 days. She never uses it and is her security blanket as she is never without it. She can be in and out of hospital and that is where we discovered the...
So not sure if I missed an announcement/update on this recently or perhaps more likely that it's always been worded this way, but was wondering if anyone can confirm whether PM made any changes to the RAF rewards with the rollout of the new Public Po...
HiI transferred from Telus Mobility yesterday. My service from Telus has been cancelled, but, I have no service from Public. I went back to the store where I did the transfer and they were very helpful, but no results. They tried calling Public an...
I reactivated within the 90 days now can not log into my account to see if it work
Hi’Good Day too all Loving Humanity’I was wondering why I never Received a Puk Code for 10 days now with my Phone Bill Confirmed & Paid’I needs my Phone for Doctors Appointments in which it is urgent’I am after missing 3 Doctors Appointments I am Di...
I'm not able to receive or send group texts when I'm in the US, (works fine in Canada) does anyone know why?
duplicate thread
I've been with public mobile for a couple years now and have never had an issue. I was actually receiving an additional 1GB of data at no extra cost and had no issues until now, I noticed it has disappeared and is no longer listed in my add-ons. Anyt...
Travelling to US soon. Plan on getting add on for talk and text and use an e-sim for data. I'm using a Pixel 5. I have to specify which sim to use for data, which of course will be the esim. If I do this, how will it affect the requirement to have da...
I had paid in full for a prepaid card, and no one is helping to fix the problem, has anyone been through this and was the solution fixed?
Hi,Will public Mobile be switching over to 4G when 3G network stops working.Thanks
I forgot my email and password. When I put my number in it says it already exists
I have 500 one-time Int'l LD bonus, can I use it to call any country?
Recently, my data switched from LTE to 3G. While 3G is on (not using Wi-Fi), there is no actual connection and I can't access the Internet at all. I first thought it was my plan, but still have a whole ton of data left. I put my SIM card in my family...
Can any one share, by pics, what is in the rewards catalog? It appears that we on the old program cannot see.
Just wondering what had happen to my public mobile data service ? I just newly loaded 50 bucks after loading it my data service is not workin when trying to use it? Any help would be appreciated.
My son’s phone works sometimes and sometimes not. My bill is paid, shows lots of data available but data at times doesn’t work. I checked all settings to ensure data is on, etc but nothing
So this is one thing that sucks about not having a customer service to be able to call. I have used up all my data. So I added some to get me through the remaining days before my monthly plan renews. Yet I cannot get my phone to act normal again so t...
I always had my payment date as my 1st day of my plan renewal.My data app is set up this way to track 30 day usage also. But comparing My Account and My Awards dates they are 1 day in the difference. My Account dates: My Rewards date: What would be...
