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Phone returns

KeithHehn
Good Citizen / Bon Citoyen

I want to return a phone that I purchased from PM last week. HELP Please 

2 REPLIES 2

darlicious
Mayor / Maire

@KeithHehn 

Or you can send a private message. Please include the order #, email used for the order and the shipping address. The CPO department will be in touch to send you a return shipping envelope. Keep in mind that they can take longer to respond than normal customer support.

 

 

To contact customer support : Submit a support ticket via SIMon the chat bot Click here 

Or if you cannot submit a ticket via SIMon then Click here   ....for additional member supplied info.


@KeithHehn wrote:

I want to return a phone that I purchased from PM last week. HELP Please 


The chatbot will need to be used to open a ticket and ask a customer support agent for help.  https://widget.telus.tiia.ai/publicmobile/publicmobile.html

Need Help? Let's chat.