10-16-2022 02:45 PM
The site suddenly stopped accepting my visa debit card and i havent been able to pay my phone bill, whats causing this? I have more then enough funds and ive checked the numbers a million times over.
10-16-2022 02:58 PM
@Ostrinette Also make sure to clear your cache/cookies and use incognito/private mode or another browser as there's lots of caching issues with PM's self serve account.
10-16-2022 02:50 PM
Hi @Ostrinette trying too many times might lock the account temporary. Wait 2 hours before trying again
Also, try using *611 to pay , but you need 4 digits PIN