Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
This company is really pissing me off. I can't receive or make calls since yesterday. I have some important calls to make since yesterday but none is going through upon my plan is active.
6UT1 errors each time I try to call out, and cant text ot attach pictures to my texts. Have Unlimited text. All bills paid and suggestions followed. Help, HELP!!!!!! Have no other phone. Please FIX 6UT1 ERRORS. Never had this problem before. Boy Im r...
Any idea how to get the stupid robot to cancel an account of a deceased customer? All I can say is run for your lives as far away as possible from PUBLIC MOBILE. They have zero customer service anywhere in the universe.
My funds were paid in full on March. 2, 2023. I even received a text message from public mobile that they received my money. For some reason I wasn't able to make outgoing calls or receive incoming calls until a 9:27 am this morning. I had no phone ...
This Service is really 0pissing me off. My phone is not working although plan is paid for and account is active.My CIBC Credit Card is still not accepted. Can I please speak to someone to resolve these issues
Yesterday and today I have not been able to make outgoing calls or receive incoming calls. It just says “call failed” when I try to make a call, and those who try to call me, it just rings and rings on their end but never actually comes through to my...
When I try to register my SIM card that came with the recertified phone I just bought. I keep getting getting "please enter a valid SIM number" and cannot go any further.
I’m getting voice message “we can not complete your call due to you plan being inactive.”My plan is active and money is in the account.2 other family members have public mobile and same issue, resolved after restart of the phone.mine not resolve alth...
I have a iPhone 8 I am trying to set up wifi calling with pm. I don’t see an option to toggle it on, I just switched from sasktel and I used wifi calling all the time , .just curious if it’s not a feature pm allows ?
I am also having issues calling out. Yesterday it was just drop the call, today it says my account wasn't paid even though I am on auto payment and the funds are there. How do we get a hold of someone????
Hello folks, Anyone experiencing service issues related to calling recently? I, too, was unable to receive calls (a first for me) on my PM service. With the large number of recent similar concerns posted here, can't be a coincidence. For me, a s...
We get can't reach many numbers, we get the message "6UM1 the number you have reached is not in service." This is Costco, There does not seem to be a pattern. We can call some numbers and get through fine, other numbers we get 6UM1, number is no...
we have been having a problem since yesterday, Mar 2nd, 2023, we can receive and make calls to some numbers but not other numbers, we either get a message saying the number is not in service (we know it is) or we get just a steady beeping. We see ot...
I have had an issue since yesterday with my phone not being able to make or receive calls. Yesterday the call would not connect like there was no network connection, no this morning I am getting the voice recording "sorry we cannot complete your call...
Hello everyone, I haven't signed up for Public Mobile as of yet, but I am considering it. I see that there is an offer for a Bonus SIM. Does this mean my spouse and I can both register our phones with PM under the same account and same number? We wan...
I have 3 accounts on here. I can't get access to pay with a voucher dialing *611 with 1 of my numbers. Even if I dial with my number (other provider) to this 1 it prompts me to make payment ??
Every time I attempt to login I get this error.Oops!"This page is down or unavailable for maintenance. Click below to return to My Account page".I've tried on my phone, on my computer, different times of the day. Anyone else getting this?
Hi all - I missed the 90 minute window text to port my number from Freedom so I'm not getting incoming calls or texts - wondering if someone can send me the porting number to call and re-trigger that process? Thank you!
