Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
I was trying to reach out to CRA 1-800-959-8281, but it says "UC 2 the number you dialed is not in service." I tried few times with my phone, but all failed to connect. However, when I tried with my kid phone, it reached out well. Is my smartphone h...
I was able to receive verification texts or verification calls and unable to receive texts from certain friends numbers until after I text them firs, from my old public mobile account/number. But am unable to do it now and unable to receive texts ...
Need HELP!! Purchased a US unlimited talk & text plan for 15 days service and can’t get my phone to connect to any US network. The first 2 week US plan I purchased, worked ok, able to register on T-Mobile no problems. Once it expired, I purchased sam...
I'm not getting an email verification code when I go to reset password. SIMon says email can take upto an hour, but that's lame as you only get 90 seconds to put it in
why doesn’t my calling or texting work when i paid $40 for it. only my data works and it says i have no minutes but it’s unlimited calling and texting..
This company is really pissing me off. I can't receive or make calls since yesterday. I have some important calls to make since yesterday but none is going through upon my plan is active.
6UT1 errors each time I try to call out, and cant text ot attach pictures to my texts. Have Unlimited text. All bills paid and suggestions followed. Help, HELP!!!!!! Have no other phone. Please FIX 6UT1 ERRORS. Never had this problem before. Boy Im r...
Any idea how to get the stupid robot to cancel an account of a deceased customer? All I can say is run for your lives as far away as possible from PUBLIC MOBILE. They have zero customer service anywhere in the universe.
My funds were paid in full on March. 2, 2023. I even received a text message from public mobile that they received my money. For some reason I wasn't able to make outgoing calls or receive incoming calls until a 9:27 am this morning. I had no phone ...
This Service is really 0pissing me off. My phone is not working although plan is paid for and account is active.My CIBC Credit Card is still not accepted. Can I please speak to someone to resolve these issues
Yesterday and today I have not been able to make outgoing calls or receive incoming calls. It just says “call failed” when I try to make a call, and those who try to call me, it just rings and rings on their end but never actually comes through to my...
When I try to register my SIM card that came with the recertified phone I just bought. I keep getting getting "please enter a valid SIM number" and cannot go any further.
