Hello Community, We want to update you regarding the recent service disruptions impacting some of our subscribers in Ontario, Quebec, and the Maritimes. Early this morning, our team successfully implemented a fix that resolved the network congestion ...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
i have charges on my credit card. trying to buy 1 gig add on. both times it didnt get added. got charged both times
Hi everyone, I have read the procedure for porting my phone number but have one question. My Rogers cell phone is under my name on the bill but the Rogers account (tv, internet, wireless) is under my wife's name. Which name should I use in the portin...
Wanna transfer to PM, have the SIM card in hand. Need a reference code for the activation. If you have one, pls pm me. Thanks!
I recently lost access to the email account \I used to register for self serve. to top that off I cant recall my password....and I am locked out, I want to register my new creditcard with them so I can pay my plan and continue using my phone.Thank p...
Just bought a phone from you. Went through the steps to transfer my number from my previous carrier. Notified something went wrong and I would be contacted. It has been more than 2 hours, no contact made. Help.
My old sim card broke so I purchased a new one but now it won't let me transfer my old number to my new sim card
Hello. I cannot receive incoming calls from a specific exchange (709-269.....). It is my hometowns exchange and cannot get any calls from anyone calling from this area. I can call them, but when they call me, goes straight to my voicemail. Please he...
I need phone records for my insurance. How do i obtain those for 3 days in may?
On Crypto.com, it says that: You can now recharge your mobile airtime via Crypto.com Pay via our new feature - Pay Airtime! Top up your prepaid phone with crypto, and earn up to 5% cashback! So in the app it shows my phone number and I can select PM....
HiI don't have the internet again.The phone settings shows provider Telus with plan 5 GB from May 26 to June 26. In fact, my provider is Public mobile # 1************ with plan 8.7 GB. from June 8 to July 8.I am complaining the second time for same...
This is a recent issue that started about a week ago. This happens most but not all of the time.Thanks
Hi,I'm planning to buy a rugged phone but I think the compatibility tool is outdated. Does anyone know if the Ulefone Armor 8 would work with Public Mobile? Specs:
Hello!This is quite frustrating. I paid my monthly bill on June 14 ($44.80) and on June 15 I wanted to add $15 to be able to call the U.S., then all of a sudden my balance was $25. I got a text message this morning saying I needed to add more $ so I ...
My son played with the connection on my modem at home and my cellular data switched on without me knowing. A lot of my data was used That day without me knowing. Is there anything I can do about it?
hi my name is Eunhee.my phone No. is ******.I am having trouble with payment. I forgot security question answer. Please advise this issue. my phone service is disconnected now.
I am unable to login into my account, If I try it twice it locks me out. If i try to ask for password reset it locks my account. If I ask for customer service it sends me to these communities. If I call *611 there is no option of a live customer agen...
Hi people, We lost a phone with a public mobile sim card. I had not set up the self serve account on that phone. How can that one be cancelled and a new one issued? I have all the paper work. Thanks.
I need to log in to my self serve but I get an error that login has been disabled. It's not giving me the option to change anything. Here's the error message: ForgotPassword/LoginUnsuccessfulUser_LoginDisabled I need to make a payment asap.
Can I use Public Mobile in the US. Is the a US plan?
How Do I update my phone plan
Why doesn’t public mobile have an app ?
My PM plan includes unlimited talk within Canada, but when I called New Brunswick (1-603-733-xxxx), I lost service after 10 minutes. When I tried to recall, a message said that I had used up my allowable minutes, so was unable to reconnect with my pa...
When trying to add money to my account this message comes up for past 2 months. Tried SIM in different phone still happens. Is SIM faulty? Tried the 1-877# from a different phone and added funds but this month got error message there that site is u...
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