Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I switched from 3g to 4g in September and I’m still showing 3 g most of the time. How do I ensure I am getting the faster speed. My account shows 4g
Do I have to upgrade to the 40$ plan to send pics otherwise it wont work on the 35$ plan
I have an iPhone 6S that is supposedly unlocked. I set the Find My to "off" so that the activation lock would be off. The Carrier under Settings>General>About indicates Public Mobile 50.0.1 yet the phone still gives me the SIM not supported message...
Hi, I ordered a new plan last month, but not changed at all.It is supposed to be change today, but the plan is still old one.I wanted to change 4.5G at 3G speed to 15GB at 4G speed.I paid already for 4.5G at 3G speed.The website yesterday said it wou...
Please advise : 1/ I did not received PM offer of 12 GB bonus one-time date add-on and 500 international calls,2/ when I checked my profile, an entry of 647 -111 1111 as my alternative call, this is not supplied by me. I have it changed instantly.
My voicemail's red dot used to let me know I had one or more voicemails waiting.All of a sudden it stopped working. No indicator (red dot).Still get voicemail though, just no indicator.Yes, did all the possible resets, new voicemail pin. etc.etc.No l...
I need to talk with someone about my account. I was put into a $40 plan instead of the $15 plan I have always been on. In addition I was not given my discounts for loyalty or automatic payments. How can I submit a ticket?
Hello good folks at Public Mobile, I signed up and purchased a pre-owned phone in October. The deal at the time stated that if I purchased the phone using the same email address as my public mobile account, I would be eligible for a $5 credit for 6 m...
Does anyone know how I can apply to get the one time offer that they have until December 31 2022, I didn’t get the text they sent.thanks
Yesterday, I called my US carrier to suspend my service since I'm not currently in the US. Woke up this morning to my phone being offline. I have been successfully using Public Mobile on this phone. I called the US carrier again and found out they'd ...
I tried to register my account. the verification code failed to send to my email.
Why my top ups not showing? I add multiple but I am missing a few of them.
Mobile network is unavailable. So far was OK. Cell phone does not work. Stan
For the second month in a row, Public is showing that I have used all my data but when I check my phone, and the history Public provides, it does not show that I've used 4 GB of data. - Public notes that as of Dec 10, at 4:53pm, I have used all of m...
message says to get you in the spirit of the season public mobile is giving you a one time gift or 2 GB free data & 500 min free international long distance minutes REPLY yes to instantly apply these add-ons to your account must claim by dec 31 2022 ...
I was wondering if there was a way to gift some of my International long distance minutes to another PM user.I have 1900 minutes that I've accumulated over the years with PM and I never call internationally. A friend of mine is also a PM user and sin...
Ive been in the US for about 3 weeks and a couple of days ago I purchased a 10 day data and also a 10 day talk bundle. However I get no signal on my phone. Whats up - I thought purchasing the add on would make the phone work here.
I was just given a a brand new (sealed) Galaxy S21 FE. The person got it "free" from their renewal but wanted to keep using their watch as a phone. They gave it to me. It did come from Rogers, but it should be unlocked, gave no indicator of being loc...
I recently signed up for the change from $35 for 3+2 GB of data at 3G speed to this plan. I spend $5 extra thinking browsing would be faster. I don't use or need that much data. Can someone give me an advice if that's a smart move?
Honestly, the switch to public is the gift that keeps on giving, between this, the community points, and cash back, my third month is going to be (almost) free. Plus I have my partner who ordered his SIM card.
I am experiencing slow forum response after clicking on Reply button since yesterday. Takes about 5-7 seconds to open reply box. It used to be instantaneous or maybe 1 sec delay.Same delay when editing posts...
I can’t enter in my public mobiel account
what is the exact amount of the $15 data us add on is it $15 plus HST or is there other fees involved. I have to add the amount to my account so I don't want it to be under that amount thanks
Why is it that I can never sign into my account. We have a free offer just sign into your account but it never works
Can someone help. I cannot make a call and also unable to receive calls as well. Data showing LTE and working fine.
I recently transferred carrier from Public mobile to Koodo. After successfully transferring my number, I was going to cancel my plan with public mobile but wasn’t able to access my account. Tried to reset password with my phone number and email. Noth...
I'm not on a plan that has Unlimited calling. Does accessing/"calling" my Voicemail (on iPhone/iOS if it matters) use my minutes? e.g. would listening to/navigating my Voicemail for 4 minutes and 30 seconds use 5 minutes worth of minutes? or 0? Thank...
Hello, I live in Saint-Eustache in the province of Quebec and I need to have that information included on my profile for security andIdentification purposes.... Could you please iadd Saint-Eustache in ther pull down menu inyour system or add it manu...
