Account activation in app

[HavaSam]

Every time I try to log into my app it shows an error and won’t let me. This means I can’t activate my Esim, currently I have no access to what I’ve paid for. 

[softech]

@HavaSam 

So, you were activating and PM already charged you? 

did you got past the step about phone number selection or porting?

No worry, PM support can help.  Message them here and they will help to complete the activation

  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there