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WHY IS IT IMPOSSINBLE TO REACH CUSTOMER SERVICE.

I HAVE LITERALLY BEEN TRYING FOR OVER 24 HOURS TO LOGIN AND CONTACT CUSTOMER SERVICEI HAVE CHATTED WITHTHE NONSENSE BOTI HAVE CHATTED WITH THE NONSENSE SALES TEAM - WHICH IS VERY ACCESSIBLEBUT FOR SOME REASON - TO SPEAK TO A HUMAN BEING AT THIS COMPA...

No data after plan change

Just wondering why I don't have any mobile data after my plan change last night... payment went through fine... I tried submitting  a ticket but still no answer 

How do I earn reward points

No data

Today I have no data. A couple is weeks ago I switched to the new $39 plan that was offered. I opted to have it take effect on my billing date which is today. I have reset my network settings, rebooted my phone but nothing seems to work. Have not hea...

Account application unable to complete due to address issue

I’m unable to transfer my number

Hello! I have been subscribed for almost a week but I haven’t been able to transfer my number. I called my current provider, Telus, and the said they can’t and that I need to apply for a new one. And it’s been a little challenging to navigate the cha...

Changing payment method to direct debit

Hello,please i want to change my payment method from credit card to direct debit on one of my bank account.is this possible?

My phone is not making calls, and I can't use the internet after changing my plan.

Last night, I switched my plan to a 43 CAD Canada-US plan. Today, my plan has changed, and I can't use my phone because neither the internet nor the data is working. I need a solution to my problem.

Data not working

Hi PM specialist, It shows I still have Data left on my account but it's not working. I can't open any web pages or browse anything. Could you help look into it? Thank you. Guiying

Re: Reporting my 90 day plan findings

How do manage to convince friends to join public mobile. 

Rewards Carry-over to New Subscription

I'm currently on the *old* promotional plan (the $120 for 90 days with 12GB of data), and I'm finding I have a little less data than what I normally use.I'm thinking of switching to the current promotional plan ($39 for 30 days with 20GB of data), an...

Help with signal pls

Pls help 1 bar for signal and Data not working..plan is 

Plans

Can someone tell me the difference between the promoted plan that has 20g off data for 39$ vs the 15g plus 15 bonus g of data for $44 (is there a difference besides the extra 5g? I’m confused where it says “bonus” data). Thank you!

purchased a second round of us addons (30$)

I purchased a second round of US addons (30$) while I am in the US the online app took my money but will not load the addons. It still says 0/15 days left. How do can I get this fixed?

I have been charged twice for an add on?How can I get a refund ?

I’m unable to submit a ticket there is an error message .  I need to be refunded because I’ve been charged twice 

why is it telling me to activate

since the new update & stuff i haven’t be able to access my account to be able to view my usage or change my plan & for 3 months it has o my given me the “add your sims card” or “buy a sim card” option. i even took my sim & out in the numbers like it...

Can’t send international text message. Can’t submit a ticket.

I can’t send international text messages. Tried to submit a ticket several times but always told something was wrong. What’s wrong with Public Mobile?

Current plan

Hi, my plan says that I am on a 4G network, but I’m only getting 3G on my phone. Could you please fix this issue? Thank you, Lana.

Transfer eSIM to new phone

I just bought a new phone and would like to transfer my eSIM over to my new one.Thanks