Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Can someone please assist me with the following. I will be driving through the USA crossing at Montreal, PQ and crossing back to Canada at Houlton, ME tomorrow and returning the same way this Sunday. My current plan consists of the following.15 GB Da...
Trying to correspond with CS is frustrating with the PM system. I can't see the characters I'm typing until I finish a word and hit space. And I'm a lousy phone typist at the best of times. Typing in the forum I can see each character as I type.Is th...
My account is locked out because i accidentally hit the back button when I was doing two way authentication. I tried it on another phone and got locked out completely. How can customer service reach me so i can change my credit card info to reacti...
123Note: The code is still being accepted on the website. Current plan changes to this promotion will possibly still be honored by PM but don't quote me on this. Better to confirm with a Customer Support Agent on the fact that the code is still being...
I have attempted 3 times and finally login. Then go to rewards, could not login - always failure
We've been on the old rewards system since we got onto Public Mobile several years ago. We had a pretty good plan with unlimited Canada/US calling, which is no longer available. We finally decided to switch plans because 3G is basically unavailable...
When I try to login in, it keeps giving meEmail or password is incorrect. Please try again, or reset password.I did a reset password and tried to log in, gives me the same.
Pm plans are by far the unbeatable best to be found anywhere — at coast to coast across Canada. When I tell people about PM plan pricing and features I get the feeling that they think what I’m telling them is too good to be true.. Can anyone on thi...
When I try to sign in, it says : System error. Please try again. I tried reseting my password. I does confirm my new password, but when I try to sign in to my account it says the same error. Please help.
In August 2020 I signed up for a $40. a month plan and was happy to paying $40. UNBEKNOWNST to me, the plan changed in October, 2022 to a $15 plan. How can I find out what happened? Is it worth my looking into what caused the change or should I just...
I have lost my phone. Can it be found with my Public Mobile phone number?
Hello, My apartment buzzer usually calls my phone but for some reason it now just goes straight to voicemail. My phone is on and off silent mode yet when I try it doesn't even call. My building manager has confirmed that the buzzer is working so it m...
Hello, Does anyone know how to carry out a network reset on a Light Phone? Thanks
I lost my monthly discount for refer-a-friend. I am still on the old reward system and my friend's number is still active.
Hello, I wanted to get 20bg for $35 for 15 months plan, ordered sim card from the website, today it arrived, but the plan is no more. Can I still get that offer? Took some time till they delivered sim card and I was sure I could join that plan. Thank...
A couple of weeks ago received a text from PM with a refer a friend offer of $25 given at $5/month in addition to the standard $10 referral bonus. I have deleted this text and now wonder if it contained a code or if it’s a general offer to all.
Hi! I re-signed up with a temporary number a week ago. Now I'm trying to port my number in from Freedom and it won't let me type the "DBC" part of the Freedom account number into the form. Anyone know how to make this work?
Can i use my phone in mexicois there an addon
I need them for WhatsApp and regular phoning. Can I transfer them to a public mobile SIM? Thx, Andrew newbie
I currently have three different phone numbers with PM but when I log in I only see the one. What do I have to do to see the other numbers associated with my account?
I just read the real fine print!! Just would like to clarify and ask any one of their thoughts/advice as well. 2 $25 Refer-a-friend bonus will be applied as a $5 monthly credit for up to 5 months, as long as both the referrer and referee remain activ...
was able to change password, but still not able to log into account, any suggestions
Anyone know when $40/15GB and $45/20GB offers expire?
Hey everyone,I just recently got the TXT message for the holiday gifts from PM, the 2GB data, and 500 minutes of LD minutes, it has automatic update to my account. But the Free Holiday 1GB Data, it needed to add manually from the reward to redeem the...
Hello I was hoping to take advantage of the $5 refer a friend bonus for the 40/month 15gb plan, but I can't find it anywhere. Where is a link to that? My friend would like to sign up today if so. THanks
I am in Mexico and can't seem to send or receive any texts
I added 300 International minutes onto my account on 11/28/22 but they have not been added. When i try calling the UK it says i have no minutes left.
My old provider says I need the porting department from my new company to co
I have ordered 2 SIM Cards on November 18th and they still haven't arrived. I don't know where they are because I don't have a tracking number. How do I know if I am going to get them?
HelloMy plan was supposed to be changed on Nov 25 to 4G speed 15G. But no change is happening so far on my account and my card has been charged for the new plan. Thank you
