Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hello. How to check network coverage of public mobile?
HI can’t login to my account for some reason?And when I try forgot password it fails...im trying to login to update my credit card.please help!
Hi, I planned on swaping my public mobile to koodo and vice versa. reason is to save money.. my koodo number (which is the phone number my wife is using) is not being used since my wife is currently on maternity leave and we have wifi at our house. I...
Thanks was trying to create an account before sim card gets here.......Regards.......Back to PM......Irishman4
how do i unlock phonei'm drowning in a sea of frustration and ignorant tearsthanks in advance
Hi i want to re active my old phone number please how can i do that.
When I try to transfer my telephone number to my new Sim card, I am being told that my telephone number is not a Canadian number, even though it was actually given to me by public mobile and I have been using the number for years.
I can call and send a txt so as receive a call, txt with my new phone.But not able to connect the most important mobile network. My phone is Sharp Aquos sense 4 lite which I bought it in Japan. I wonder if my phone is compatible with the Public Mob...
Hi all, Months ago I was in a sticky situation. I needed wifi to get help but I was almosr out of data. I added a 200mb data add on for $5 to my public mobile account. I added $5 to my wallet and the addon was successful. I assumed it was a one-time ...
We have recently switched to Public Mobile from Virgin. We thought all was good, but we got a text this morning from PM saying that PM was not able to transfer our Virgin mobile number to PM. We thought it had transferred successfully as we had gone ...
Hello, I recently tried to login to public mobile and got an error message saying my account has been disabled. How do I go about fixing this? The exact message is: "Sorry ,your login has been disabled. Please visit the online Community at publicmobi...
I took advantage of a 2GB promotion last month by subscribing to a $35 plan. This 2GB, rightfully, isn't linked to my plan cycle i.e., won't expire when the plan runs it's course of a month; as opposed to the main 2.5GB that comes with the $35 plan. ...
I activated my phone today, I received a message saying that the ESN/MEID was incorrect and someone would contact me, I haven't heard from anyone yet. I can phone out but incoming calls go to voicemail. How do I fix this?
My account has been suspended due to an expired credit card. I have updated my credit card but now what do I have to do to renew my account, I can't figure out how to make a payment.
Activate today on any plan $25/mo+ using the promo code 12MONTHS2GB. Bonus data will be applied for 12 months as long as you’re with us I received this email on February 22.. I spoke with live chat and I was told this In this case, you can use the "G...
Hello, I am having a very difficult time trying to renew my plan. I have been with public for about a year and never had this problem. It doesn't say anything for amount due. And it says problem occurred when trying to see my previous plan. This is v...
Hi so my phone isn't receiving any text from certain people. I can make calls text and receive also my data works. I've alrdy switch on and of the airplane mode and remove the sim card as well
I ported my number last night from another provider and have been unable to connect to PM network, send or receive calls, texts etc since. I confirmed with the previous provider that the number has been ported and have restarted my phone several time...
Hello, Hope someone can help me... I got an old Google Nexus 5 LG and it worked fine with other carrier such as Rogers. However when I bring it over to PM (with a Public Mobile SIM card which also worked fine no issues in another phone), I can not ma...
How do I port my number to public mobile?
I am on auto-pay, and my credit card just expired at the end of February. My plan's monthly payment is due March 1 (today). Due to expired CC, payment did not go through. I have since replaced my old CC with the new one and entered the information in...
So 3 family members use public mobile for years now... Trying to order 2 used phones and Public Mobile cancelled order (Wife's phone old iphone 7 glitching and 15 year old has decided to replace old hand me down... I was told to post here... also...
We set up accounts and installed new SIM cards for 2 mobile phones Feb.28 in early afternoon. These phones have not yet activated.
Why is my account suspended when the funds are there? I am signed up for auto-pay; I shouldn't have to do anything else.
I put in a refer a friend code when I signed up but I do not see the $10 discount applied to my plan and my son in law is not getting the extra $1 off reward per month applied to his plan.
from the early morning,my internet is not working. I have tried all the settings like turning off my phone and airplane mode but nothing is working.
Hi all, new to PM and to this community. I have a habit of login into self-serve on a regular basis to monitor data usage since I've just opened up my account less than a month ago. This morning, I noticed that the plan details don't show anymore. ...
I am interested in changing providers to Public Mobile but I don't want to change phone numbers. Do I have to change phone numbers with a new SIM card?
I forgot my security question trying to reset my password and was asked to fill my security question
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