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LTE Speed

Eason
Great Neighbour / Super Voisin

What’s with the LTE speed? It’s so slow. 2.78 Mbps?…

826F33CD-78AD-4093-B259-5D0791939387.jpeg


Meanwhile my wife’s phone with F**o is much more reasonable at 71 Mbps

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7 REPLIES 7

Kristowhy
Model Citizen / Citoyen Modèle

@Eason wrote:

Tried that. No help 


You still have not said what plan you are on 

Also try using speedtest.net site or bet yet the speedtest by Ookla app

Eason
Great Neighbour / Super Voisin

Tried that. No help 

dust2dust
Mayor / Maire

Speed is dependent on the plan. If you're on a 3G speed plan then you will get that 3megs speed. If you're on a 4G speed plan then yes you should see upwards to 100 megs. If on a 5G speed plan then what is it 250 megs.
Then, if you have recently changed the plan speed then that usually takes a couple days to be noticed.

@Eason 

I see you are on LTE.  But even you are on 4G plan, you can try the 5G network (every PM subscribers can access 3G/4G/5G networks, just the speed will be capped accordingly).  So, try select 5G Auto on your Network mode and see if it improves 

BKNS27
Mayor / Maire

@Eason 

LTE=4G

Try rebooting your phone by powering off then back on.

hTideGnow
Mayor / Maire

HI @Eason 

you are still on 3G speed

are you using iPhone, update the Carrier profiles

Reset All networks by 

Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings

and test your sim on your wife's phone

softech
Oracle
Oracle

@Eason 

speed on LTE should be around 100Mbps

Try clicking Reset all networks and try in different area and see if you get different experience

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