Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Just received my new phone and sim and wish to activate. I have an existing account with Public Mobile and that phone is dying. When I try to activate the system will not take my email address as there is an existing account. Do I have to cancel my a...
I can't make or receive calls but everything else works .
Hi,My credit card expired and now I can't access my phone. I'm trying to login to update but forgot which email and/or password I setup. After I selected Forgot Password and provided my (current) email address and a new password., the Login screen st...
is 4g faster than 3g for incoming calls . All calls go to my voice mail .
I have an iPhone 6S. It has started sending duplicate messages randomly. On my end it says the message was not delivered but the other person will get two or three of them. It seems to be only Android users that see this. My question is whether this ...
MY CARD EXPIRED… WISH TO UPDATE ACCOUNT WITH NEW CARD
So just to be clear after reading I can switch to the student plan (20 gig 4g 55.00 per month) and keep my old rewards program cause I didn't switch to the new rewards program
How can i buy more internet data?
Just wondering how do I change my 4 digit PIN? THANKS
I’m interested in getting an iPhone 12, is it compatible with public mobile?
Signed my wife up to Public mobile last month and set her up with the $15 plan, she doesn't really use her phone. But unlike myself, when I set-up her Pre-Authorized Payments, she doesn't get the $2 reward. Is that done now?
Mybe its been asked...I have been with public mobile a few years in Calgary.Will I note any speed increase by moving to the 4G plan?
Original account is Rutlandkid123, for some reason I was unable to login and I am not recieving any emails to reset my password. However besides that point I purchased us roaming while I was in Vegas and it did not work at all. I tried restarting my ...
I am having difficulty adding data to my plan on the new website because every time I attempt to do so in the self-serve platform, the squirrel, chestnut, and hearts logos override the the areas I want to access (to see my plan usage, add on usage, e...
i am unable to top up my phone with a payment voucher
Please help
One of my friends gave me a discount code but when i enter it, it says that it is not valid. Pls help.
I changed my number 2 days ago and now my service is just not working. I’ve had family call the number and some other girl picked up. Help I just wanna use my phone. I’ve got important calls to make.
add on not working. dose it takes some time to activate
My daughter is 15’r and currently has the $50 plan per month for 10 fb at 3G. Is is possible to switch her to the student plan? We have contemplated possibly switching providers because she doesn’t get the best network coverage for the amount we pay ...
WHY is their not a whole bunch more members not barraging PM about fixing the US roaming problem??? I as well as many are paying a monthly fee for a plan that includes roaming. I have heard every stall tactic with NO straight answers from PM on this ...
Is 3G too slow or good enough for non video watchers?
Advised yesterday by Oana to secure my account ( did so following steps given) then she’d be able to review my account if I sent a private message to PM, no idea how to do that. Looked up private messages but no help. Really want someone to check I h...
I see voicemail is included. How long will 3G be available and how slow is it, anyone? Thanks
How much extra is voice mail and how do I install it with public?
Hi community,can you someone help please?is it just me?trying to submit a support ticket for technical issues through the chatbot and all works fine until the chatbot provides a link to a page where i have to login with my community username and comm...
last billing cycle, I use my plan data, including 1.5 bonus holiday data(add-on) that I got during Christmas.so I bought an extra 1 GB data add-on.when I come back and check this billing cycle, I found out the 1.5 bonus holiday data is gone.it is not...
I am unable to stop the payments without entering his account at this present time. Is there a moderator I can contact?Thank you
Hi, I was travelling to the US for a cruise and purchased the talk text and data add on on 7/24/2022. While the add on worked in Seattle, there was no service in Icy Point Strait, Skagway, or Juneau - the capital city in Alaska. In Juneau specifica...
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