How do I get my old ID back?

[softech · Accepted solution]

@Anonymous support can give you back the old id.  just engage them by direct message here:

               https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there

[computergeek541]

Did EverSafe force a new username?  Please open a ticket using the chatbot.

https://widget.telus.tiia.ai/publicmobile/publicmobile.html

If the chatbot doesn't work for opening a ticket, send a pirvate message to CS_Agent.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437