Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I am looking for a copy of a monthly statement, last one is fine. I do not need my history usage as I am looking for a statement that shows the
My question is, are calls to the Telus help line free? I had to make a call to Telus regarding a service outage and I know that I was on hold for at least 20 -30 minutes and then spoke with them for at least 10 minutes after that, but that time n...
I am tryimg to activate my data as it is over and i am trying to contact customer support but it is not working
I lost my phone and got a new sim, while activating the new sim I got locked out of my account. Now every time I try to log in it says:Idk what to do or how to fix this. Please help
Hi its the first time ive been out of my data and it's disappeared from the line but i have lots of bonus data and i can't access it my phone wont work outside of the home.
When someone calls my phone it always goes to voicemail on the first call. How can I fix this issue?
Hello!I'm currently debating between keeping with my current rewards system or switching to the new points system. Would anyone happen to have any advice as to which they found to be more advantageous? Thanks!
Hi there, I didn’t sign up for the self serve account and moved out of Canada. *611 is not working outside of Canada. My monthly auto-payment is registered through my Mom’s credit card. How can I cancel the credit payments?
BlackBerry Classic SQC100-1 16GB Unlocked GSM 4G LTE Keyboard Phone w/ 8MP Camera - BlackI can't post a link to the phone for some reason. I don't know much about phones and was wondering if my current sim will fit in this blackberry?
I’m in Juneau now and have purchased US data roaming 10 days addon and voice and txt 10 day addon but my iphone X cannot connect to any cell provider here. aready try resetting my APN numerous time to sp.mb.com but no success, need help!
I have a LD voucher with a 16-digit number. How and where can I use this when purchasing a plan?
So, I left the country for 2 months (still not 90 days), and now I am back. I cancelled my PM number, and stopped paying because (I asked here) I thought I had 90 days to come back. However, now I am trying to log in to my old account to get a new ph...
...but are there any if I decide to upgrade after a few months of using a certain plan and possibly finding it inadequate?
Does anyone know if long distance charges apply on incoming calls from outside of Canada to my phone?
I recently registered Public Mobile account. I first got a new number, and completed old number transfer. I can call out and shows my old number on recipient's phone, but I can not receive phone call or text message, or send out message. Please help.
I forgot to type in for promotion code I thinkI joined public mobile on July 1st 2022Any chance I could get promotion
I was given a ticket but I haven't chatted with anyone. Ticket reference number: 192918-905Please let me know what I should do.
I guess it’s true I just received this email from Canadian cell supplies Last day to Submit Activation Form for Public Mobile Saving Plan Public Mobile is cancelling dealers account Canada wide. So no more Activations for Public mobile by dealers. so...
I have an account I opened for my son to use and I pay for. He is now able to pay for it and I would like to transfer it to his email and credit card to pay. What steps do I need to use to achieve th
Is there a way to get text message transcripts sent to me from a conversation that was previously deleted?
Hi,I purchased a U.S. Roaming Add-On on Sat. 9, but it did not work when I was there in the US despite many attempts to fix the issue, including restarting the phone and enabling roaming. How can I ask for reimbursement?
I hardly use my cell phone. I keep it for emergencies only. I just want to pay once and then forget about cell phone payments for at east a year (OK 360 days). Therefore, $15 + 13% HST = $16.95. If I make a single payments of $203.40 (12 X $16.95) o...
How can I actually speak or text with a real person? I’m getting absolutely nowhere with the digibot.
When we first got this plan, the speed profiles were limited to 1000 Mbps DL. It's now 300 Mbps. Did anyone get a notification about this?
Good morning,This morning my iPhone phone indicates "No Service" and Locked SIM. with the popup SIM is locked3 attempts remaining Could you kindly help me, please?Thank you in advanceBest regards,Ghanes
I own a Moto z xt-1650 and I was given this phone from a family member last month. Almost a month ago I purchased a Public Mobile Sim and when I insert it, it immediately asks me for a PUK code please help or I will be forced to leave and go with dif...
I was told today after I bought top up vouchers that public mobile is shutting down service next month. Has anyone else heard anything about this?
Good evening. I am writing this regarding a promotion that was being offered at the beginning of the current year 2022, when someone new switch to PM. The offer consists of 2GB extra of data for the first 8 months when you activate with PM with a pla...
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