10-05-2023 01:13 PM
Hello,
I am a Public Mobile client who has been on the legacy rewards system and I have been hearing a lot of talk about how the new points system isn't as lucrative for clients and we should avoid switching. Is there an exact area of the website or prompt that I should avoid so that I don't accidently switch over. I am not even familiar where one would even go to convert their reward system. I just want to make sure that site makes the conversion absolutely obvious. I am at the point where I am afraid of clicking on links that are labeled, "rewards" just to avoid an accidental switch lol.
Thanks
Solved! Go to Solution.
10-05-2023 01:32 PM
Thank you for the visual! That's exactly what I needed for my peace of mind! Have a great day!
10-05-2023 01:24 PM - edited 10-05-2023 01:24 PM
hI @Andy85
this is where you want to be careful, when you are in Rewards portal, Join Public Points
and do not click this button at the end of that page:
But even you clicked, there is another prompt asking you "Are you sure"
10-05-2023 01:22 PM
HI @Andy85
actually , no need to worry too much
You can change the reward system by going to the Reward portal from My Account. But I am not asking you not to go there. You might want to go there and check your current rewards, like friends rewards. Just make sure you read before clicking any button. There is button to convert to new Public Points and it is clearly said, and it always have prompt and ask you to confirm if you want to migrate