10-05-2023 01:31 PM
Why can't I change my subscription to any subscription type? It only give me 2 lower options?
Solved! Go to Solution.
10-05-2023 02:44 PM
you should be able to as I just changed my plan 2 days ago
10-05-2023 01:37 PM
HI @Dave66
did you change to ALL to un-filter the plan?
but there have been some posts about that. Try using Incognito/Private/Secret mode on your browser to check Change Subscription again
If same, please submit ticket with CS agent here
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
10-05-2023 01:36 PM
@Dave66
On your account go to the subscription and add-on’s tab, hit change subscription, and make sure you have selected to display all at the top of the page.
