Lost access to my account

[michael_bissonn]

Credit card expired last month, I will be traveling for the next 2 months and I need to update my credit card details. 

I am in a country that has no service with Public mobile and I don't want to lose access to my account. 

I have access to the e-Mail account that I have linked to my public mobile account but when I login, it asks for an authorization code. Can you temporarily disable 2FA for my account?

If so, who do I need to send this info to?

[computergeek541]

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@michael_bissonn wrote:

Credit card expired last month, I will be traveling for the next 2 months and I need to update my credit card details. 

I am in a country that has no service with Public mobile and I don't want to lose access to my account. 

I have access to the e-Mail account that I have linked to my public mobile account but when I login, it asks for an authorization code. Can you temporarily disable 2FA for my account?

If so, who do I need to send this info to?

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2FA can't be disabled.  Use the option for "didn't get the code" and there's an option to have the 2FA code sent by e-mail.