Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Recently, my data switched from LTE to 3G. While 3G is on (not using Wi-Fi), there is no actual connection and I can't access the Internet at all. I first thought it was my plan, but still have a whole ton of data left. I put my SIM card in my family...
Can any one share, by pics, what is in the rewards catalog? It appears that we on the old program cannot see.
Just wondering what had happen to my public mobile data service ? I just newly loaded 50 bucks after loading it my data service is not workin when trying to use it? Any help would be appreciated.
My son’s phone works sometimes and sometimes not. My bill is paid, shows lots of data available but data at times doesn’t work. I checked all settings to ensure data is on, etc but nothing
So this is one thing that sucks about not having a customer service to be able to call. I have used up all my data. So I added some to get me through the remaining days before my monthly plan renews. Yet I cannot get my phone to act normal again so t...
I always had my payment date as my 1st day of my plan renewal.My data app is set up this way to track 30 day usage also. But comparing My Account and My Awards dates they are 1 day in the difference. My Account dates: My Rewards date: What would be...
Hi,I've just transferred the phone number I was using on Public Mobile to another carrier but I did not want to cancel service with Public, only change the number associated with the account. Is there a way to reactivate? I'm not able to login using ...
i cant get a straight easy to comprehend answer on how to earn community points
my sim slot is to small on my power 6 and im wondering if i can trim it
I’ve been having an issue with trying to access my voicemail for about a month, I don’t get many calls and when I do normally they don’t leave voicemails so it hasn’t been an issue. However I always get this error message when I call my voicemail and...
I received a SIM card but it doesn't fir my Samsung S20 Ultra 5G phoneWhat do I do naow?
I currently am under the $35 plan using the old rewards point system, I do not plan on opting into the new "public points" program. I am considering downgrading my plan to the $25 a month plan. If I do so will my reward points switch over to the publ...
This is a localised issue in the 1400 blocks of East 8 Ave & East 7 Aves Vancouver.Any reason my calls break up here and nowhere else? Thanks
I am new to PM and my phone says that I've used all my minutes when I should have unlimited minutes as I haven't used any calling yet and texting works. Haven't needed to try my data because I'm on WIFI. I signed up for the $25/mth plan with the bonu...
Did not really get how the new way rewards works: the old way when the new payment comes, it’s automatically reduced your payment for how much my rewards are. but today my payment only showed $5 less that I refered a friend from last December, but di...
I gave my code to my sister and she used it months ago and I still have never received the reward for it. She got the $10 off and I haven’t gotten anything!
When my phone number gets called it connects to someone else, but out going calls are fine
Couldn't find anything recent on this issue. Surely in the year of our spammers 2022, the carrier must have a solution by now... Like many people, I get spam calls every single day. I can block the numbers through my device, but all this does is send...
Good Morning,I was at Walmart on Saturday February 12th, 2022 to transfer my sons phone from Virgin to Public Mobile. The Walmart representative stated that he was having troubles with the transfer and stated that he would try again from a different...
I have international texting on my base plan. I’m visiting the US and when not on wifi, I’m getting a message saying my plan does not include texts in the US. Is the US not considered international?
Hey all, I'm trying to decide if switching or staying is best for me when it comes to points vs the old program. I just had some questions hopefully you all can answer. #1 I pay $15 a month now on autopay, so it estimates the amount back I'll get is ...
I need to cancel my plan however I am abroad and I do not have signal. How can I cancel my plan?
Hello, My account was deactivated a few months ago and I lost my old phone number. I want to be able to get that old number back but there doesn't seem to be an option that works. When I ask to change numbers I am given the message that the number is...
can i change public mobile sim to esim ...? is tht possible ..? from where can i get QR code ?
I dont have whatsapp while im using my data. Is somebody can help me out how to fix it?
i can't texting
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