Process Payment

[CrazyGnome]

I'm trying to buy the $5 minutes add on but it won't process the payment for $1?

[CrazyGnome]

Just so you know an agent was able to add the $5 add on to my account. Thanks

[CrazyGnome]

Thanks but I already found the link in another thread.

[CrazyGnome]

Nevermind I found the link to send a private message to customer support. I will ask them.

[Phil_Adelphus]

@CrazyGnome   So you're not able to process the $1.12 (although wouldn't the tax would be on the $5 not the $1)?  You can contact customer service via this link

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

An agent will reply at your community inbox, envelope icon top right or at Messages under your avatar

[CrazyGnome]

It adds the tax so it is $1.12 total.

[Phil_Adelphus]

@CrazyGnome   Are you accounting for tax, depending on province?

[CrazyGnome]

I have $4 in my account. $4+$1=$5

[Phil_Adelphus]

@CrazyGnome   Can you elaborate, it sounds like you are trying to pay $1 for something that costs $5.