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looking to cancel my automatic payment

Sean85
Great Neighbour / Super Voisin

I just let public mobile and i was looking to remove my credit card info. Will this automatically remove after the last charge?

4 REPLIES 4

Sansan
Mayor / Maire

If you want it removed from the account permanently, I understand that you have to send a message to an agent. Here's the link below. You cannot remove this yourself. 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

hTideGnow
Mayor / Maire

Hi @Sean85 

To cancel automatic payment, you just need to login My Accoount, Payment, Manage Subscription and disable "Subscribed".  Once that is disable, PM cannot charge you on renewal

Subscribed.jpg

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