How to cancel my order?

[Nic7]

How to cancel my order immediately? Do i have to ask help from my credit card company?

[Yummy]

DO NOT contact credit card company to issue chargeback. You will banned from PM to use credit card for 12 months.

Contact agent and explain situation. They might cancel your order and do a refund.

If opening a ticket does not work very first time, contact agent directly: send a private message to the CSA - agent by clicking (Ctrl+) Here

[hTideGnow · Accepted solution]

HI @Nic7 

was it a sim card order or activation?

don't work with credit card yet, work with PM CS agent first.  please submit a ticket with CS Agent here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437