04-30-2024 05:52 PM - last edited on 05-16-2024 09:38 AM by Dunkman
Have opened tickets before to get help with a PM agent but this is the first time the agent wanted my full name, address, phone number and eSIM number in order to identify my account. Should I be worried about giving my eSIM number out along with my phone number? Sorry if this is a dumb question.
Solved! Go to Solution.
04-30-2024 06:14 PM
@Wdee - Yes, that is needed to verify your account.
Only give that information if the person is "CS_Agent"