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Mexico plan

maimitch
Great Neighbour / Super Voisin

HI,

I am currently in Mexico and bought the Mexico-Can-Us plan for 45$. I am unable to make calls. I dial 001 + area code+ 7 digit number and I always get a 8UC2 error. 

5 REPLIES 5

C8ering
Great Neighbour / Super Voisin

Try dialing +1 and area code and 7 numbers…it worked for me. I’m in Mexico now as well. 

Phil_Adelphus
Mayor / Maire

@maimitch   In Mexico you are supposed to be able to make calls within Mexico with just the ten digit normal phone number.   Can you make calls to anywhere else?   As @hTideGnow said, does data work, texting?  That would help figure out what the problems is.  What carrier are you connecting to, and are you set to 5G, 4G/LTE or 3G?

hi @maimitch 

your data work?

not 3 zeros, but try calling 00+1 <area code> <7 digits>  (the + in between 00 and 1 is actual plus sign to dial)

and also call by 1 <area code ><7 digits>

and also try just 00 1 <area code> <7 digits>

maimitch
Great Neighbour / Super Voisin

Hi,

I tried just calling the number "normally' still the same error code and the plus is part of the 0 so do I add 3 zero's? 

hTideGnow
Mayor / Maire

hi @maimitch 

try just call 1 <area code > < 7 digits>

also try call 00+1 <area code><7 digits>  (please note the + there after 00 is actual punching in the + on the phone)

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