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Try add the + to your numbers. +1-xxx-xxx-xxxxit worked for me when calling Canada from Mexico 

Try dialing +1 and area code and 7 numbers…it worked for me. I’m in Mexico now as well. 

I am in Mexico now and found that when calling Canada by dialing 1 and area code and 7 numbers the call would not go through. but if I dial +1 and area code and 7 numbers the call does go through