Data
merged
Forum Posts
activation
activated account and paid for first month. public mobile will not come up on iPhone 11. previous provider was Telus through work. how on earth do e get public mobile to come up? have been turning phone off and on to reboot for 24 hours
US roaming package for $20
I just tried to purchase the $20 US roaming talk text package and checked my credit card and there are two pending payments for $22.60, can you please cancel one of them?
Resolved! Help
Need link to chat with customer service agent.
Resolved! data usage/cost
paid $35 on 18th, added $15 after, almost out of data? $50 for 2 days?
Thoughts on new $40 30 day 5GB unlimited Canada call/text on 4G
I currently have the old (very old) $120 3 month 12GB unlimited provincial talk / international text with LTE. I have several loyalty and other perks that drive my bill down to 30 and change. Will changing my plan reset any of those perks? The way I ...
Resolved! Can’t receive incoming calls
Hi there,I referraled a friend a few weeks ago and helped her active her SIM card. But she still can’t receive in coming calls. How can I help her to fix it? Please help. Thank you very much.
unregistered sim
Why is my phone suddenly saying that I have an unregistered sim when I have been using it and paying my bill? What caused this to happen? I was able to fix this by turning my phone off then back on again, but don't want this to happen again. What's g...
3G to 4G upgrade
Hey I see you can upgrade to 4G -15GB for $40 in plan details on sign in page,is this correct?Also, if so any around a 4G special from 3G to smaller gig plans like a $30 -7GB deal, I only have $25-1GB plan and rarely need more so I wasn’t to go to $4...
Use iPhone 13 in us
I have the $60 us plan, grandfathered.will my iPhone 13 still work properly in us after the end of the year. I understand most major players are changing from 3G. Will my phone go to LTE automatically?? Expect to be south for approx 3 months
Resolved! Need to stop autopay
Lost cell, Cant remember 4 diget access code so i cN stop autopayNeed to speak to customer service
Resolved! What does it take to get into the top community members of the month?
I am new at Public and was wondering how active do you have to be at the forum to get into, lets say top 50%?
My SMS texts are not showing the right number
Hi, I recently joined PM and then ported over my phone number. I'm having an issue, as my phone calls are correctly showing up with my ported number, but my texts are still coming from my temporary PM number. Thus, my contacts are not recognizing my ...
INCOGNITO OR REFRESH YOUR BROWSER NEW MEMBERS
Can’t see your new plan? Can’t see your up to date account info? Try this..as title says
15GB 40$ Text Sms Offer
I agreed to the SMS offer 15GB $40 Offer on SMS . My plan did not update at the renewal date 2 weeks later??
Payment problem
I set up automatic credit card payment. But my phone has been temporarily suspended because payment problem. I don't know what happen, how can figure out what's going on and Let my phone back to work? Thanks,
3G vs 4G
Changed to the new 4G/12 GB plan almost 2 weeks ago.On a brief call and noticed it said 3G. Should this concern me?iPhone 12
Resolved! changed provider
I changed Sim card to a different provider and am still getting charged by public
Need my account no
I have public mobile no 437xxxxxxx and I need accoun Edit by Dunkman: removed personal information from public forum
Call goes straight to voicemail
I switched my provider to PM a month ago.I can make calls, but when my friends try to call me, it gets forwarded to voicemail immediately.Can someone help me trouble shoot this?
Resolved! Cha-Ching Msg from 611
Hi,I got the Cha-Ching message from 611. But I don't see anything in the account or the rewards portal. Am I missing anything?
weird characters displayed on call display
I have weird characters showing up on my call display from callers that are not in my phones contacts.I have an Sumsung Android phone. I have tried to find a solution on google? The calls on my call display with weird characters are legitimate caller...
Resolved! When/how are rewards applied when switching to new plan?
I'm on the old rewards system and get a set discount per month. I just switched to the $40/15GB plan and was charged $40 + tax, no discount. I did the switch right away option, rather than switch on renewal date. I was actually logging in to buy a da...
no access to my voicemail
unable to access my voicemails
Potential scam call
Hey community, I had a call from 115798838866 allegedly from Telus with a special promotion. Spoiler alert, it was likely a scam. The call display listed that the call from coming from Québec. The person at the other end was very difficult to underst...
Resolved! Account creation
I do have public mobile number and i want to create self serve account. How I could do that. Please help.
4G
My plan is 4G speed, but my phone network show 3G any one know why?
